Domino’s Israel and Tanda partner with Howazit to drive scheduling efficiencies
Tel Aviv, Israel – Tanda is excited to announce that Domino’s Israel, in partnership with proactive customer care platform, Howazit and Tanda, has recently gone live with a shift rating integration that provides daily insights to managers.
The shift rating integration uses customer feedback from the Howazit platform to provide delivery drivers with an aggregated performance rating which is sent to Tanda daily.
Managers can access and use this customer feedback directly in Tanda to drive scheduling decisions and reduce the amount of time they spend selecting the right employee mix for key shifts throughout the day.
Arie Elbaz, Domino’s Pizza Israel COO, said the ability to connect the customer feedback captured in Howazit with Tanda will be an impactful tool.
“We’re continually working towards providing managers with advanced tools like this which drive store efficiency but don’t compromise the quality of service we provide our customers.”
Rory Broadbridge, Strategic Account Manager at Tanda, said that Domino’s Israel is constantly looking to solve problems using technology and harness new ways of working.
“Domino’s Israel is more than a customer, they’re a partner. We’re committed to working with them to deliver solutions for the future of modern workforces.
We’re also excited by this opportunity to partner with Howazit and share an integration which also drives employee engagement. This tool will assist managers in rewarding employees who are providing safe and exceptional customer service with additional or peak hours.”
Based in Israel, Howazit is a configurable platform which enables organisations to engage with their customers throughout their customer journey. It provides mobile-based digital engagement, feedback and information collection workflows within hotel, health, airline, and retail industries.
Gilad Cohen, Howazit COO, said that the impact customer feedback can play on key business areas such as scheduling and operations is well documented.
“Understanding customer feedback and converting that information into actionable insights can grow sales as well as convert satisfied customers into brand advocates.”
Tanda and Domino’s Israel will work together to capture feedback from managers using this new integration and build out further enhancements and functionality.
Product Updates |
Tanda hits 1 million clock ins!
Tanda has ticked over to 1 million clock-ins! That is a lot of people showing up for work. And though we may gripe and grumble about the daily grind, one million clock-ins is something we want you to celebrate with the whole team at Tanda. Tanda has been here to help you. We have helped you make payroll simple and easy. We have helped you make time theft and wasted hours of figuring out award rates a thing of the past. But today Tanda wants to acknowledge someone else in this ever-growing time and attendance tool. We want to focus on YOU. One million clock-ins on our successful cloud-based software might seem like an intangible concept. Instead, we’d like you to think of it more as an in-Tanda-ble concept. That’s people getting up early to clock in so you have your morning coffee. That’s childcare workers all over Australia clocking in to make sure your children get the best start in early learning. That’s certified companies like Subway, Nike and Telstra moving forward in the constantly changing systems of business, time and attendance. But more importantly in many ways, that’s small businesses and the backbone of Australian industries moving forward with them too. Tanda ensures no one gets left behind, and no time or attendance goes amiss for those 1 million of you who have clocked in. Though we can’t celebrate this achievement with each and everyone of you in your office, restaurant, childcare centre, hotel or whatever space it is you run your business in, we can still thank you all here from Tanda HQ. This video isn’t much, but its a small demonstration of how excited we are for all of you. Keep up to date with more exciting news from Tanda by heading to our Facebook page and giving us the old thumbs up or follow us on Twitter and LinkedIn for more surprises to come.
Events & Media AU |
Tanda Open Data Hackathon this weekend – 17th & 18th April
This article is about the 2015 event. Go to hack.tanda.co for 2016’s event details! The Tanda Open Data Hackathon is upon us! Programmers, designers and developers are flocking to Brisbane for Tanda’s first Open Data Hackathon. In a digital era where everything is reachable from the click of a button, it’s no surprise there are now marathons and competitions for the digitally oriented too. Hackathons, e-conferences and everything in between can be a great way to meet new faces in your industry and carve out your own opportunities in the workforce. You can come along as a lone wolf hunting down open data, or bring a pack of friends to brainstorm together. On the first night after pitches, that’s when you’ll have a chance to form your final teams and get ready to compete. Tanda’s Hackathon will be taking place over two locations. Day 1 will see us at our own Tanda HQ for meet’n’greet, drinks and pitches. Then, a fresh start (and a free breakfast) on Saturday morning will begin at Brisbane’s River City Labs. The great facilities at this space will hopefully give all attendants the comfort they need to execute a great pitch. It’s a Learning Experience The main drive of these types of events is that everyone should walk out feeling that learnt something. Whether it’s something a team partner has shown you while trying to create something awesome under pressure, or a competitor reveals a clever trick in their presentation. There’s no point to an idea if you don’t share it. It’s a Networking Opportunity Whether it’s the company hosting the Hackathon or a fellow competitor at the event these are the kind of industry events where you can actually stand out for future employees. Instead of selling yourself in an annoying verbal resume at some cocktail event you can show potential employers your skills in action. It’s a push in the Right Direction Not only will you meet new people, you will receive feedback from the two judges for Tanda’s Hackathon. The first judge will be Tanda’s very own Adam Lyons who spends his time all over Australia helping to implement savvy programs for growth in Australian businesses. Our Guest Judge for the Tanda Open Data Hackathon is Keran McKenzie. Keran has been on the scene helping take start-ups to sky heights for the past 20 years. He’s come up all the way from Melbourne to assess your ideas and test your skills. It’s a chance to help a Great Cause This Hackathon is a “Hack It Forward” kind of event. All proceeds made in this event will go back into student funding for IT, programming, and related student clubs at QUT and UQ. As a Start-Up company ourselves Tanda knows the ideas start with you guys – the students, the idealists, the dreamers and the young entrepreneurs.
Clients & Partners AU Events & Media AU |
Tanda “Clocks In” to the Xero Roadshow!
Xero is hitting the road in February, taking their team of cloud accounting experts on the road to answer your questions. We’ve been invited along and are looking forward to catching up with our existing partners as well as meeting plenty of new ones across the country. Using Xero’s API we are helping businesses (and their advisors) understand and control their staff costs. Our time clocks, rosters, and customisable award interpretation take the hassle out of payroll and give you insight that you just can’t get with paper timesheets and excel rosters. Business with over 15 staff in all industries are making huge efficiency savings using Tanda, all over Australia. For more info before the day take a look at www.tanda.co Most importantly though, come in and say hi! It’s free to attend the Xero roadshow and there’s even CPD credits available – so there’s literally no reason not to go. If you haven’t already, be sure to register at www.xero.com/au/roadshow Where are we stopping on the Xero roadshow? Here’s the list of places and dates. Bendigo – Monday 3 February Melbourne East – Tuesday 4 February Melbourne CBD – Wednesday 5 February Geelong – Thursday 6 February Albury – Tuesday 11 February Sunshine Coast – Tuesday 11 February Brisbane – Wednesday 12 February Dubbo – Wednesday 12 February Gold Coast – Thursday 13 February Wollongong – Friday 14 February Newcastle – Monday 17 February Parramatta – Tuesday 18 February Sydney – Wednesday 19 February Canberra – Thursday 20 February Adelaide – Monday 24 February Perth – Wednesday 26 February If you have a client that could benefit from using Tanda, or if you have any questions. Come say ‘hi’ or, If you’d like more information about Tanda before we visit a city near you, give us a call on 1300 859 117.