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Clients & Partners    |   

Tanda is excited to announce a new integration with cross-platform POS system, OrderMate. This Australian-based company is supporting hospitality businesses through easy-to-use and innovative technology.  Through this new integration Tanda and OrderMate customers can take advantage of the ability to view an accurate award interpreted wage cost next to their live revenue figures throughout the day. Important business decisions, to optimise for venue profitability, can now be made when they’re most needed - not at the end of the day or week. OrderMate has partnered with over 3,500 businesses to create integrated solutions for hospitality venues with varying service requirements - from Restaurants, Franchises, QSR, Hotels and even Stadiums. Now, OrderMate clients utilising Tanda can accurately estimate their staffing requirements on the fly. Add to this the automation of time-consuming administration tasks and managers can make crucial rostering decisions quicker than ever, with more data to back them up. In an industry where margins can make or break a business, incremental savings that come from wage optimisation can make a huge difference to the bottom line. So how do the two platforms support each other and the business? Tanda takes the hassle out of employee onboarding, payroll and rostering, whilst OrderMate takes care of the  Point of Sale, Online Ordering and Inventory Management. Leigh Richardson, National Sales Manager of OrderMate says, “we have a number of integration partners, offering our customers the opportunity to utilise real data in many creative ways. Tanda’s MO is much the same, so it was only natural that we collaborated on bringing POS data to the fore when making crucial staffing decisions.” Tanda’s Head of Sales, Phil Johnson noted, “The consistent feedback we get from operators is they want to know: what are we making, and what’s it costing us to make it at any point in time. The Tanda-OrderMate integration allows managers to see exactly this - managers are able to track throughout the day what they’ve taken versus their labour costs. What we’ve done is taken the most pervasive industry benchmark the ‘wage % of revenue’, a previously static figure that measured wage costs relative to revenue, and made it live.   All of the hospitality operators who are making it big in a tight margin industry share an obsessive focus on their front-line operations.  It’s this focus on the day of operations, where the revenue is generated that makes the Tanda + OrderMate combination unique.” [caption id=\"attachment_20124\" align=\"aligncenter\" width=\"830\"] Tanda\'s Live Insights™ dashboard in action with POS integration.[/caption] OrderMate’s full  product and service lineup includes: Cross Platform Point of Sale Software Online Ordering Platform Kiosk & Order@Table Inventory Control and Management Marketing & Loyalty Comprehensive Reporting Apps & Tools 24/7 365 Emergency Support Make better business decisions using your live demand data. To find out more, email info@tanda.co, ring 1 300 859 117, or send us a message.

OrderMate-Tanda integration established to allow business owners grow through data-driven decisions

15 March 2019

Industry Insights    |   

Ever needed to talk to a staff member while they were working outside? Or needed to inform them about changes the night before an event? For many employers or managers, communicating with staff can be a challenge. In trying to reach employees through available channels like social media, details can fall through the cracks. They might miss recording a call. They might see messages too late. And often, there’s no way to archive conversations. That’s why having an app dedicated to work-related messages has several advantages. The digital revolution is an integral part of everyday life, so work processes and systems will need to change accordingly. Most employees today, across age groups, value the efficiency that technology brings to the workplace. Companies that know how to leverage apps and other modern tools have an edge over their competition. They are able to attract more employees and empower them to do their jobs well. Below are five ways that a work chat app can improve your office. Improved communication. Work apps are less formal than e-mail but more professional than social media. A dedicated app prompts employees to treat conversations with urgency and respect, but with candidness as well. They are able to interact more freely within the context of the task at hand. When they have a secure way to communicate, engagement among the employees is higher. And because all work-related conversations are in one platform, it streamlines the way everyone receives and provides feedback, helping staff concentrate better. Real-time responses. Work chat apps allow colleagues to coordinate in real time. This makes updating schedules, sharing facts, or sending links go faster than they normally would. Employees typically use email for less urgent matters or else more formal ones such as payroll. But when it comes to checking information or bouncing ideas around, using a chat app is much more effective. Real-time responses make for a more faster, more dynamic workplace. Group discussion. Work chat apps are much more effective in promoting engagement among groups than email threads. This is especially useful for teams who are working in a project together from different locations, or for those who have the option to work remotely. You can create groups and label them as necessary for every situation. You can tag individuals within the group (@name) to call their attention. This helps ensures that nobody oversees the important stuff. These features make correspondence flow faster and keep the discussion going. Increased collaboration. Business apps let employees collaborate better because they allow attachment of images and documents, screen sharing, video conference calls, and integration with other services. Employees no longer have to be in the same room to get work done. For teams working across different time zones, these features can make or break a project. When employees can collaborate, solutions arise quickly and can be implemented immediately. Archiving. Business apps archive all communications and have great universal search features. You will not lose any details because data is stored on the cloud and everything is available to all members. You can even easily review all discussions. This increases accountability for your staff. It also decreases the chances that instructions will be forgotten. Tracking progress and assignments are also easier with a dedicated business app. Engaging employees begins with investing in solutions that can improve the workplace in fundamental ways. It can simply begin with the way you communicate every day. One app that can modernise how you communicate at work is Tanda Chat. You can publish shifts, acknowledge progress, and deliver feedback from both desktop and mobile. You can even share updates to individuals or entire teams to ensure that everyone is always on the same page. To get the most value out of your money, invest in a business chat app that integrates with other programs. For example, Tanda also automates time and attendance by taking care of rosters and integrating with payroll. Any shift-related updates can then be coursed through just one system. And because the advantages far outweigh the initial cost of investment, many businesses today are choosing the workforce management software for them. Once you do this for your business, you will be more equipped to take on bigger challenges.

5 Ways a Work Chat App can Boost Productivity

7 March 2019

Clients & Partners    |   

“You might have heard the term big ship to steer, that\'s us,” says Joe Mulcare, Digital Analyst at RSM Australia. With 1,200 staff across 30 offices in Australia alone, RSM is one of the largest professional service firms in the country. It’s also one of the oldest, celebrating 97 years in the industry this year. Their parent company, RSM International, is the world’s 6th largest audit, tax, and consulting network. It employs more than 43,000 people in 800 offices across 120 countries. The sole mission of this massive operation? To guide clients through business challenges, both locally and seamlessly, across borders. Joe, who works with the Digital Services Division, is at the forefront of introducing businesses to the cloud. From simple advice to total implementation, Joe and his team step in for clients of all sizes. “Our key role is to help advisors feel more comfortable and confident about recommending digital software. We offer advice around their digital ecosystem,” he emphasizes. Transitioning to the cloud Joe is familiar with the anxiety around automation and knows just how to deal with it. “A lot of people are afraid of what automation might mean for their job,” he says. “I think the Accounting industry as a whole is going to be changed dramatically by automation. That\'s not necessarily a scary thing though.” And that’s why RSM Australia is here: to advise clients on improving business efficiencies using cloud technology. Not to replace accountants and bookkeepers, but to free up their time to focus on more high-value tasks. To be able to advise their clients, Joe’s team attends events and conferences where they can see firsthand what software is available and how it can help their clients. He describes their approach: “For us, what we\'re really seeking for is those light bulb moments where our advisors say, man, I\'ve got a client who would just love this.” Their hands-on attitude allows them to get to the bottom of a client’s problems and provide long-term solutions. And because they understand that businesses can be swallowed by tech transformation, they balance quality with urgency. “It\'s not just about setting up a piece of software. It\'s about guiding them and giving them that time to do things that are more useful like growing the business and developing new processes to further improve efficiencies,” he says. As an advisor, he focuses on empowering their clients through financial data. He believes that it comes down to that core accounting piece where the different revolving parts of business flows perfectly into. Tanda, as a partner software, is able to contribute to that. Steering ships large and small As a large professional services firm, RSM Australia needs to constantly reevaluate what it means to keep employees productive and successful. For Joe, this kind of workforce success means employee engagement. “Happy employees make a happy company. That comes down to a few things, and I think a big part of that is employee engagement, how happy they feel in their role.” That’s why they partnered with Tanda, a rostering, attendance, and labour insights platform that caters to clients in every region. “At the end of the day, we have to advise on the best software. Implementing software like Tanda makes these processes that once would have been a burden on both the employer and the employee snappy, easy, and a joy to use.” Tanda helps businesses manage staff and significantly decreases administrative work. With multiple payroll and POS integrations, it’s one of the most responsive and user-friendly software on the market. And because it’s adaptable, it can handle anywhere from 8 to 18,000 staff members. Like Tanda, RSM Australia is no stranger to managing thousands of clients. “We\'re also negotiators, and I think that\'s probably one of the hardest parts,” he says. “It’s just being there and listening to both sides and trying to make everyone feel comfortable. When we\'re implementing Xero and Tanda, for instance, we want all the key stakeholders to feel comfortable, and that means we need everyone involved.” Indeed, transparency is one of RSM’s key virtues and one that they promote to clients and partners as well. Focusing on client success When it comes to convincing their clients to transition to the cloud, Joe finds that there’s really no one-size-fits-all solution. “You might find in Sydney or Melbourne and the willingness to move to cloud technology, especially when they have issues,” he says. But a client with poor internet connection might be more difficult to convince. Solutions also need to be tailored according to the client’s familiarity with technology. “For a lot of people, the cloud is scary. They have questions about is my data secure or who\'s really having access. We face questions like that every single day.” At the end of the day, Joe and RSM Australia focus on making their clients successful. Their access to infrastructure, or what their attitude is towards technology, doesn\'t matter. The bottom line is to help the client reach their business goals. Like Tanda, they do this by staying abreast of software trends. They constantly innovate to make sure every resource is leveraged. RSM Australia knows that ensuring success comes from empowering people. “We want to help guide them through the tricky process of navigating the cloud space [and give] them the confidence that they can approach it themselves,” he concludes.

Focusing on Client Success with RSM Australia

5 March 2019

Clients & Partners    |   

Tanda is excited to announce a new integration with cross-platform POS system, OrderMate. This Australian-based company is supporting hospitality businesses through easy-to-use and innovative technology.  Through this new integration Tanda and OrderMate customers can take advantage of the ability to view an accurate award interpreted wage cost next to their live revenue figures throughout the day. Important business decisions, to optimise for venue profitability, can now be made when they’re most needed - not at the end of the day or week. OrderMate has partnered with over 3,500 businesses to create integrated solutions for hospitality venues with varying service requirements - from Restaurants, Franchises, QSR, Hotels and even Stadiums. Now, OrderMate clients utilising Tanda can accurately estimate their staffing requirements on the fly. Add to this the automation of time-consuming administration tasks and managers can make crucial rostering decisions quicker than ever, with more data to back them up. In an industry where margins can make or break a business, incremental savings that come from wage optimisation can make a huge difference to the bottom line. So how do the two platforms support each other and the business? Tanda takes the hassle out of employee onboarding, payroll and rostering, whilst OrderMate takes care of the  Point of Sale, Online Ordering and Inventory Management. Leigh Richardson, National Sales Manager of OrderMate says, “we have a number of integration partners, offering our customers the opportunity to utilise real data in many creative ways. Tanda’s MO is much the same, so it was only natural that we collaborated on bringing POS data to the fore when making crucial staffing decisions.” Tanda’s Head of Sales, Phil Johnson noted, “The consistent feedback we get from operators is they want to know: what are we making, and what’s it costing us to make it at any point in time. The Tanda-OrderMate integration allows managers to see exactly this - managers are able to track throughout the day what they’ve taken versus their labour costs. What we’ve done is taken the most pervasive industry benchmark the ‘wage % of revenue’, a previously static figure that measured wage costs relative to revenue, and made it live.   All of the hospitality operators who are making it big in a tight margin industry share an obsessive focus on their front-line operations.  It’s this focus on the day of operations, where the revenue is generated that makes the Tanda + OrderMate combination unique.” [caption id=\"attachment_20124\" align=\"aligncenter\" width=\"830\"] Tanda\'s Live Insights™ dashboard in action with POS integration.[/caption] OrderMate’s full  product and service lineup includes: Cross Platform Point of Sale Software Online Ordering Platform Kiosk & Order@Table Inventory Control and Management Marketing & Loyalty Comprehensive Reporting Apps & Tools 24/7 365 Emergency Support Make better business decisions using your live demand data. To find out more, email info@tanda.co, ring 1 300 859 117, or send us a message.

OrderMate-Tanda integration established to allow business owners grow through data-driven decisions

15 March 2019

Industry Insights    |   

Ever needed to talk to a staff member while they were working outside? Or needed to inform them about changes the night before an event? For many employers or managers, communicating with staff can be a challenge. In trying to reach employees through available channels like social media, details can fall through the cracks. They might miss recording a call. They might see messages too late. And often, there’s no way to archive conversations. That’s why having an app dedicated to work-related messages has several advantages. The digital revolution is an integral part of everyday life, so work processes and systems will need to change accordingly. Most employees today, across age groups, value the efficiency that technology brings to the workplace. Companies that know how to leverage apps and other modern tools have an edge over their competition. They are able to attract more employees and empower them to do their jobs well. Below are five ways that a work chat app can improve your office. Improved communication. Work apps are less formal than e-mail but more professional than social media. A dedicated app prompts employees to treat conversations with urgency and respect, but with candidness as well. They are able to interact more freely within the context of the task at hand. When they have a secure way to communicate, engagement among the employees is higher. And because all work-related conversations are in one platform, it streamlines the way everyone receives and provides feedback, helping staff concentrate better. Real-time responses. Work chat apps allow colleagues to coordinate in real time. This makes updating schedules, sharing facts, or sending links go faster than they normally would. Employees typically use email for less urgent matters or else more formal ones such as payroll. But when it comes to checking information or bouncing ideas around, using a chat app is much more effective. Real-time responses make for a more faster, more dynamic workplace. Group discussion. Work chat apps are much more effective in promoting engagement among groups than email threads. This is especially useful for teams who are working in a project together from different locations, or for those who have the option to work remotely. You can create groups and label them as necessary for every situation. You can tag individuals within the group (@name) to call their attention. This helps ensures that nobody oversees the important stuff. These features make correspondence flow faster and keep the discussion going. Increased collaboration. Business apps let employees collaborate better because they allow attachment of images and documents, screen sharing, video conference calls, and integration with other services. Employees no longer have to be in the same room to get work done. For teams working across different time zones, these features can make or break a project. When employees can collaborate, solutions arise quickly and can be implemented immediately. Archiving. Business apps archive all communications and have great universal search features. You will not lose any details because data is stored on the cloud and everything is available to all members. You can even easily review all discussions. This increases accountability for your staff. It also decreases the chances that instructions will be forgotten. Tracking progress and assignments are also easier with a dedicated business app. Engaging employees begins with investing in solutions that can improve the workplace in fundamental ways. It can simply begin with the way you communicate every day. One app that can modernise how you communicate at work is Tanda Chat. You can publish shifts, acknowledge progress, and deliver feedback from both desktop and mobile. You can even share updates to individuals or entire teams to ensure that everyone is always on the same page. To get the most value out of your money, invest in a business chat app that integrates with other programs. For example, Tanda also automates time and attendance by taking care of rosters and integrating with payroll. Any shift-related updates can then be coursed through just one system. And because the advantages far outweigh the initial cost of investment, many businesses today are choosing the workforce management software for them. Once you do this for your business, you will be more equipped to take on bigger challenges.

5 Ways a Work Chat App can Boost Productivity

7 March 2019

Clients & Partners    |   

“You might have heard the term big ship to steer, that\'s us,” says Joe Mulcare, Digital Analyst at RSM Australia. With 1,200 staff across 30 offices in Australia alone, RSM is one of the largest professional service firms in the country. It’s also one of the oldest, celebrating 97 years in the industry this year. Their parent company, RSM International, is the world’s 6th largest audit, tax, and consulting network. It employs more than 43,000 people in 800 offices across 120 countries. The sole mission of this massive operation? To guide clients through business challenges, both locally and seamlessly, across borders. Joe, who works with the Digital Services Division, is at the forefront of introducing businesses to the cloud. From simple advice to total implementation, Joe and his team step in for clients of all sizes. “Our key role is to help advisors feel more comfortable and confident about recommending digital software. We offer advice around their digital ecosystem,” he emphasizes. Transitioning to the cloud Joe is familiar with the anxiety around automation and knows just how to deal with it. “A lot of people are afraid of what automation might mean for their job,” he says. “I think the Accounting industry as a whole is going to be changed dramatically by automation. That\'s not necessarily a scary thing though.” And that’s why RSM Australia is here: to advise clients on improving business efficiencies using cloud technology. Not to replace accountants and bookkeepers, but to free up their time to focus on more high-value tasks. To be able to advise their clients, Joe’s team attends events and conferences where they can see firsthand what software is available and how it can help their clients. He describes their approach: “For us, what we\'re really seeking for is those light bulb moments where our advisors say, man, I\'ve got a client who would just love this.” Their hands-on attitude allows them to get to the bottom of a client’s problems and provide long-term solutions. And because they understand that businesses can be swallowed by tech transformation, they balance quality with urgency. “It\'s not just about setting up a piece of software. It\'s about guiding them and giving them that time to do things that are more useful like growing the business and developing new processes to further improve efficiencies,” he says. As an advisor, he focuses on empowering their clients through financial data. He believes that it comes down to that core accounting piece where the different revolving parts of business flows perfectly into. Tanda, as a partner software, is able to contribute to that. Steering ships large and small As a large professional services firm, RSM Australia needs to constantly reevaluate what it means to keep employees productive and successful. For Joe, this kind of workforce success means employee engagement. “Happy employees make a happy company. That comes down to a few things, and I think a big part of that is employee engagement, how happy they feel in their role.” That’s why they partnered with Tanda, a rostering, attendance, and labour insights platform that caters to clients in every region. “At the end of the day, we have to advise on the best software. Implementing software like Tanda makes these processes that once would have been a burden on both the employer and the employee snappy, easy, and a joy to use.” Tanda helps businesses manage staff and significantly decreases administrative work. With multiple payroll and POS integrations, it’s one of the most responsive and user-friendly software on the market. And because it’s adaptable, it can handle anywhere from 8 to 18,000 staff members. Like Tanda, RSM Australia is no stranger to managing thousands of clients. “We\'re also negotiators, and I think that\'s probably one of the hardest parts,” he says. “It’s just being there and listening to both sides and trying to make everyone feel comfortable. When we\'re implementing Xero and Tanda, for instance, we want all the key stakeholders to feel comfortable, and that means we need everyone involved.” Indeed, transparency is one of RSM’s key virtues and one that they promote to clients and partners as well. Focusing on client success When it comes to convincing their clients to transition to the cloud, Joe finds that there’s really no one-size-fits-all solution. “You might find in Sydney or Melbourne and the willingness to move to cloud technology, especially when they have issues,” he says. But a client with poor internet connection might be more difficult to convince. Solutions also need to be tailored according to the client’s familiarity with technology. “For a lot of people, the cloud is scary. They have questions about is my data secure or who\'s really having access. We face questions like that every single day.” At the end of the day, Joe and RSM Australia focus on making their clients successful. Their access to infrastructure, or what their attitude is towards technology, doesn\'t matter. The bottom line is to help the client reach their business goals. Like Tanda, they do this by staying abreast of software trends. They constantly innovate to make sure every resource is leveraged. RSM Australia knows that ensuring success comes from empowering people. “We want to help guide them through the tricky process of navigating the cloud space [and give] them the confidence that they can approach it themselves,” he concludes.

Focusing on Client Success with RSM Australia

5 March 2019

Most Popular

Awards & Rostering

Why Fingerprint Scanners don’t work for Time & Attendance

The ability to quickly identify and verify individuals has been a crucial skill in human society, since the start of civilisation. Where previously face-to-face recognition would have sufficed in tribes and small villages, thanks to today’s rapidly growing global population we require more tools to quickly identify who someone is. In the workplace the need to identify individuals is particularly important, as it’s often tied to staff attendance, payroll, and workplace security. Throughout the years various solutions have been used to verify staff attendance from paper timesheets, to the Bundy Clock, to fingerprint and biometric scanners. Despite the best efforts of some die-hard fans, the fingerprint scanner has reached its limit, being surpassed by the electronic time clock. With so many other solutions available at our fingertips, why are some people so desperately clinging to their fingerprint scanner? Surely we’ve all seen enough spy movies to know fingerprint scanners aren’t foolproof, let alone feasible in today’s day and age where most of the fun comes from trying to fool the system. And yet, it’s something that we still occasionally hear, “why don’t you have fingerprint scanners?” So to put the debate to rest once and for all, here are three reasons why fingerprint scanners don’t work. And before you start saying, ‘but what about this…” here are three great reasons why the electronic time clock has surpassed the fingerprint scanner. 3 Reasons why fingerprint scanners don’t work to track staff attendance 1. They’re Expensive No matter which way you look at it, fingerprint scanners are expensive equipment. Despite the fact that the technology has been around for years, the cost of the device still remains relatively high, potentially setting you back a few thousand dollars. In addition to the device, the cost of the integration between the scanner and corresponding system can be expensive to build. The scanners are delicate, and aren’t always built to handle the hundreds of fingerprints pressed onto them throughout their lifetime. Which brings me to my next point... 2. They’re Unreliable Unlike your favourite FBI crime-show encryption-grade biometric scanners, workplace fingerprint scanners are notoriously unreliable. In order to correctly identify and record an individual, fingerprint scanners require a clear image or impression of your fingerprint. Fingers that are dirty, greasy, cold or wet for example, often don’t register on the scanner, making it hard to both clock out, and verify the individual. Employers who prefer to use fingerprint scanners, do so because they think it’s easier than remembering a passcode. However should the fingerprint scanner fail to register the scan, some systems will request a passcode. Not only is this an additional hassle to staff who are trying simply to clock in or out, but it also opens the window to time theft through buddy clocking. 3. Maintenance is a pain As previously mentioned, fingerprint scanners are not cheap. They’re a costly purchase, and are even more expensive to repair or replace when they wear out. Repairing a broken scanner requires a specialised technician, and often costly parts. On the occasion that it is easier to replace than repair, users often run into more problems as they are not readily available at your local JB Hi-Fi or electronics outlet. On top of this, users often experience issues around the device’s durability, which lead to additional maintenance costs and ultimately a new device down the track. Introducing the 21st Century solution Electronic time clocks are the most robust, user-friendly, and affordable solution to record staff attendance. According to the Interactive Advertising Bureau (IAB), 11.2 million Australians owned a tablet device in 2015. It’s therefore no surprise that table based time clocks like Tanda are taking off in popularity amongst Australia’s workforce, thanks to their ease of use, and reliability. By utilising a tablet device, they provide an effective and consistent solution to time theft as well as streamlining your entire payroll process. 3 Reasons why electronic time clocks are the market leading solution: 1. Affordability Tablets in their various forms have started to become more commonplace in businesses of all sizes. This is thanks to more core business functions such as POS, inventory, and payment processing, becoming available on tablet devices. This technology is providing business owners with greater mobility to engage with customers, as well as streamlining core business activities in one device. Time Clock tablets are easily accessible, affordable and present a number of additional benefits to a business looking to improve their customer offering. 2. Robust and reliable. Thanks to the prevalence of tablet usage, most people are familiar with how to use a tablet and how they should be treated. Tablets are touch-screen based and as such built to handle lots of little fingers pushing and tapping the screen. Tanda’s Time Clock verifies staff attendance through photos and PIN code verification. Which means that unlike a fingerprint scanner, it doesn’t matter if staff have dirty or wet fingers, they’ll still be able to clock out the first time around. The timestamp and photo verification also make it quick and easy for managers and business owners to quickly check that the right person has clocked in and out for the correct shift. 3. Cloud-based for more options Using a cloud-based Time Clock solution like Tanda provides users with more options, which enable rather than restrict the user. Software maintenance and upgrades are not required, as they’re done automatically in the system. Devices are easy to replace and interchangeable, and should the system connection be disrupted, all clock in data is stored locally and uploaded to the cloud later. In addition to this, as a backup, users can access the Time Clock app through a browser on a desktop. Using a cloud solution to track staff attendance provides unparalleled opportunities to streamline additional business administration tasks, as well as providing greater insight into labour costs, staff punctuality and staff engagement. Workplaces are busy places, and managers have much better things to spend their time on than trying to get the fingerprint scanner to work. Using electronic Time Clocks to track employee attendance allows staff to clock in quickly and efficiently, so that they can get out of the backroom and working in your business. Because at the end of the day, you need a system that is affordable, reliable, and accessible, so that you can get on with paying staff and focusing on your business.

Product Updates

New Tanda Time Clock

Today we\'re excited to announce the upcoming release of a newly redesigned Tanda Employee Time Clock. Addressing the problem of recording accurate employee Time and Attendance is core to ensuring we service you, our customers. This is why, on the 29th of January 2019, an update to both iOS and Android will be released on the respective app stores. Any update from the app stores from the 29th of January onwards will download this new Time Clock. The new Time Clock features a bunch of improvements that are expanded upon below: A new redesign Clock breaks with break buttons Portrait & Landscape Orientation Smart shift status Facial detection Easier device reporting To get this new Time Clock now - download the Beta on both Android and iOS. Redesign New colours, new design and some obvious layout changes have been perfected and refined for this new Time Clock. A zappy keypad now sits on a deep navy background that ripples blue waves to the rounded edge of each button. Successful entry opens a vibrant and compact user interface that pops with judicious colours. A thin-blue timer encapsulates the \'close\' button and indicates when the Time Clock screen times out - gleefully sliding all contents away. Employee\'s information is smartly displayed within the shift card and clocked times are swiftly populated upon each action. This is the Time Clock of the future. Get Beta versions now. Clock Breaks with Break Buttons The Time Clock will automatically show/hide break buttons based on the Settings enabled in your My Tanda account. If your My Tanda account doesn\'t allow staff to clock breaks - your Time Clock will display just \'Clock in\' and \'Clock out\' buttons automatically. Read more on Displaying Break Buttons or our blog post on the release of multi-breaks. See it in action below: Portrait & Landscape Orientation Dock your tablet in whatever orientation suits. The new Time Clock will dock and send photos in portrait, landscape and even upside-down (charging ports are sometimes in funky spots). All features will work as expected. Smart Shift Status Knowing what stage of a shift you\'re in helps Timesheet reporting and accuracy. That\'s why we\'ve made the Time Clock smarter in detecting a shift status (whether it\'s started, on a break, near completion) to automatically render the correct button action. This will go a long way in answering common questions staff have: what button should I press? was I on a break or already clocked in? how long was the break I just took? and providing instant clarity during a shift. Facial Detection Making sure the correct staff are at work at the correct time is important for your business. Equally important is making sure the correct staff are clocking in. As an introduction for much cooler things to come, both iOS and Android support facial detection on the Time Clock. Device Reporting We want our customers to successfully manage their business, not their Tanda accounts. That\'s why we\'ve made reporting device information about your Time Clock as simple and as fast as  possible to Tanda Support and technical staff to help us assist you debug any issues. Read more about how to Send Device Info to Tanda. The Wrap This new Time Clock will provide quicker clarity to employees throughout their shift and help support the entire shift cycle. Users on Android 5.0+ and iOS Devices 9.0+ can download the Beta version right now and get clocking in. The Time Clock will be released in full for everyone on January 29th 2019 - to prepare for this release. Ensure you have: Your 8 digit setup code or login details prepared All pending clock ins sent prior to updating Read the FAQ If you have any questions, please contact support@tanda.co.

Events & Media Industry Insights

Domino’s and Tanda: Building the Workforces of the Future

Brisbane-based company Tanda has today announced a business partnership with Domino’s Pizza Enterprises Limited (Domino’s), to automate and optimise the company’s payroll process. The partnership will assist Domino’s in empowering its franchisees with the right technology and tools to efficiently manage rostering and payroll as a competitive edge. Tanda Director Tasmin Trezise said he is excited about the partnership. “Tanda is proud to be working collaboratively with Domino’s to build the future of workforce management, and this represents an exciting step towards using technology to shape enterprise workplaces,” said Mr Trezise. “Domino’s is an agile and forward-thinking company who are leading the way in terms of innovation, whether this is through their drone delivery services or re-imagining their labour supply chain management.” The partnership between Tanda and Domino’s will see a roll out of the software to over 700 Domino’s stores across Australia and New Zealand. Domino’s Australia and New Zealand CEO Nick Knight said the Company was looking forward to making franchisee’s lives easier with the efficient time and attendance program. “We are always looking to use the latest innovative technology in everything that we do as a Company – this from delivery to customers and for systems and processes with franchisees,” said Mr Knight. “Rolling out Tanda in stores across Australia and New Zealand will allow our franchisees to efficiently roster and record team member’s attendance so we look forward to reaping the benefits of the innovative program.” Trezise explained that Domino’s franchisees would soon see incredible benefits after the working relationship with Tanda begins. “This partnership will empower Domino’s franchisees with a greater understanding and insight into their labour costs so they are able to make smarter and more informed business decisions whilst having comfort that their payroll complies with current awards and enterprise agreements. “The fact that Domino’s and other Australian businesses are using new technology like Tanda is a testament to Australia’s growing success as an innovative nation.” Domino’s partnership with Tanda began in the Company’s dedicated innovation space, the DLAB, which was designed to encourage out of the box thinking. From local corner cafes to global workforces, Tanda is revolutionising the world of rostering and payroll one shift at a time. About Tanda Tanda is a scalable workforce management SaaS, that is helping businesses to unlock efficiency and productivity gains through more effective labour force management. For more information, visit www.tanda.co About Domino’s Domino’s Pizza Enterprises Limited is the master franchisor for the Domino’s brand in Australia, New Zealand, Belgium, France, The Netherlands, Japan and Germany. Across these seven markets, DPE and its franchisees operate over 2,000 stores. For more information on Domino’s, please visit www.dominos.com.au For further information, media enquiries or images contact: Bridget Mahon Marketing Communications Officer Email: bridget@tanda.co

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How this retailer increased profit by $8.9m from rostering more hours

There has been a lot of speculation on why we are losing retailers so fast. An interesting research piece from the US presented an alternative hypothesis that generalises the issue down to rostering for profit rather than rostering to control costs. For context – If you were given the choice of increasing revenue by 5% or reducing costs by 5% in order to create the most profitable outcome, what would choose? A “back of the hand” calculation would show that reducing costs increases profit more than the equivalent uptick in revenue. Accordingly, most retailers choose option two. This makes sense if you assume the two scenarios are independent of each other, but what if the cost was your employees? This is where the problems arise. For industries like retail, where staff have a direct impact on sales, it’s not as simple of a question as cutting costs to increase profit. In a study led by Professor Marshall Fisher from Wharton, he and his research team constructed a conceptual model from historical data to identify stores within a US-based retail chain that had the highest potential to benefit from increased labour spend. Importantly, the strategy was actually implemented at 168 retail sites over a 26-week period to validate the model, with the retailer electing to implement the strategy further. The result: A near $8.9 million increase in profit of the stores included. The labour cost challenge The challenge in allocating labour budgets lies in the tradeoff between the known immediate payroll cost and the less certain increase in sales that could be achieved with more staff on hand. The researchers point out that retail managers have a tendency to overweigh the decision to reduce the known payroll cost than the less certain increase in sales which could be achieved by allocating additional labour spend. The labour budget death spiral The study highlights the limitation of the most common retail strategy — setting labour budgets as a portion of sales. Fisher points out that this approach creates a circular problem by failing to take into account how store labour spend can positively impact sales, with the worst case leading to a spiraling effect of reduced sales forecasts reducing labour spend which reduces sales further and so on. Quantifying the impact of labour spend on revenue Creating labour budgets that are designed to maximise profit requires retailers to know on a store-by-store basis the correlation between labour-spend and sales. One way to do this is by looking at times when staffing levels deviate from the original schedule. If ten staff were scheduled on a particular day, but on that day only eight turned up, did sales also decrease by the same portion? If not, by how much? If the answer to the above is that sales didn’t decrease at all, the store is likely overstaffed. If there is a measurable impact, the inverse scenario is likely true and the store may be losing sales by being understaffed. This is the same approach used in the study, which found the relationship between random staffing deviations and impacts on sales was statistically significant. Results showed an increase in labour spend pointed to increased sales at varying degrees, depending on known store attributes. Implementing the strategy for profit The study identified stores in a US retail chain which had the highest market potential, making them good candidates for an increased labour spend. The market potential factored in attributes like average basket value and proximity to competitors, which would create scenarios that allow workers to have the highest impact on converting sales. In the study, 168 stores were selected this way, then allocated a 10% increased labour budget over a 26-week period, of which 75% of the increase was actually consumed in practice by the stores. The outcome was a 4.5% increase in revenue at the impacted stores and resulting in a near $8.9 million profit increase. Learning from the strategy The study shows empirically why the common practice of setting labour budgets as a fixed proportion of forecasted revenue is often self-defeating when applied in a retail setting. An opportunity exists to all retailers to leverage this same profit-centric model for defining labour budgets. The data required is available to all retailers however, it may just be a matter of leveraging that information with the right systems. An integrated forecasting strategy that integrates foot traffic, sales, and employee scheduling data is a practical opportunity afforded to retailers of any size to optimise their labour resource allocations. The interesting part is, Fisher’s research is readily available to all retailers who are looking to drift away from the traditional method of fixing labor budget rosters. The next step is to get this method of labour resource allocation battle tested in the Australian markets. Stay tuned. Up next: What is the Contingent Workforce and how can you leverage it in your business?

Industry Insights

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5 Ways a Work Chat App can Boost Productivity

Ever needed to talk to a staff member while they were working outside? Or needed to inform them about changes the night before an event? For many employers or managers, communicating with staff can be a challenge. In trying to reach employees through available channels like social media, details can fall through the cracks. They […]

Facial Recognition vs Fingerprint Scanners for Time & Attendance

The last 10 years have been an exciting time for businesses. The growth and adoption of cloud technology have presented huge opportunities for business optimisation and increased profits. One of the most popular categories has been the adoption of Workforce Software. This type of software has been used to manage shifts, monitor staff, and ensure […]

Awards & Rostering

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How to pay staff for Australia Day 2019

The Fair Work Ombudsman sets out that when a public holiday falls on a weekend, it can be substituted for another day. This year, Australia Day falls on Saturday, 26 January.  Given this, the public holiday for Australia Day will be observed on Monday, 28 January across all states and territories. Public holiday penalty rates […]

Actionable feedback from the front line

Do you ever hear about issues long after the fact? Are your employees wary of providing honest feedback to management? Does morale seem down at times, but you don’t know why? Shift Feedback is your answer. Timely, actionable insights You can now collect feedback from your front line staff to resolve issues as they occur […]

Product Updates

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Not just selfie clock-ins and faster rostering: What you really get by choosing Tanda

WHAT’S NEW IN TANDA – FEBRUARY 2019 Choosing Tanda means choosing to get your time back. Time you can put into great things. Like expanding your business. Creating new products. Getting an hour of r & r. Anything but manually organising your team. That’s why we say ‘automated’ a lot in these posts. So this […]

Doshii-Tanda integration frees up business owners to focus on people and growth

Tanda is excited to announce an integration with innovative API integration company, Doshii. Doshii’s API, which connects apps with POS in real-time, allows Tanda customers to harness their data through a single integration and gain immediate insights so they can manage their businesses better. Tanda’s cloud-based workforce success software offers strong employee onboarding, payroll, and […]

Events & Media

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Tanda partners with Aurion for Workforce Success

QLD, Australia — Tanda is proud to announce Aurion People & Payroll Solutions as the Platinum Sponsor of the 2019 Workforce Success Conference to be held this 26th July. The annual event organised by Tanda is entering its second year, following the inaugural conference in 2018. The previous conference, held on the Gold Coast, attracted over 280 business owners, managers, […]

ICYMI: What went down at Workplace by Facebook’s first-ever Manila Hackathon

Last Nov 9-10, we at Tanda successfully held our first-ever Hackathon collab with Workplace by Facebook. The 2-day event, held in Facebook’s Manila office, brought students and professionals together to compete on making the coolest and most innovative concept integrating the two platforms — Tanda and Workplace by Facebook. The short program started with an […]

Clients & Partners

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OrderMate-Tanda integration established to allow business owners grow through data-driven decisions

Tanda is excited to announce a new integration with cross-platform POS system, OrderMate. This Australian-based company is supporting hospitality businesses through easy-to-use and innovative technology.  Through this new integration Tanda and OrderMate customers can take advantage of the ability to view an accurate award interpreted wage cost next to their live revenue figures throughout the […]

Focusing on Client Success with RSM Australia

“You might have heard the term big ship to steer, that’s us,” says Joe Mulcare, Digital Analyst at RSM Australia. With 1,200 staff across 30 offices in Australia alone, RSM is one of the largest professional service firms in the country. It’s also one of the oldest, celebrating 97 years in the industry this year. […]

Editor's Picks

Industry Insights    |   

How this retailer increased profit by $8.9m from rostering more hours

There has been a lot of speculation on why we are losing retailers so fast. An interesting research piece from the US presented an alternative hypothesis that generalises the issue down to rostering for profit rather than rostering to control costs. For context – If you were given the choice of increasing revenue by 5% or reducing costs by 5% in order to create the most profitable outcome, what would choose? A “back of the hand” calculation would show that reducing costs increases profit more than the equivalent uptick in revenue. Accordingly, most retailers choose option two. This makes sense if you assume the two scenarios are independent of each other, but what if the cost was your employees? This is where the problems arise. For industries like retail, where staff have a direct impact on sales, it’s not as simple of a question as cutting costs to increase profit. In a study led by Professor Marshall Fisher from Wharton, he and his research team constructed a conceptual model from historical data to identify stores within a US-based retail chain that had the highest potential to benefit from increased labour spend. Importantly, the strategy was actually implemented at 168 retail sites over a 26-week period to validate the model, with the retailer electing to implement the strategy further. The result: A near $8.9 million increase in profit of the stores included. The labour cost challenge The challenge in allocating labour budgets lies in the tradeoff between the known immediate payroll cost and the less certain increase in sales that could be achieved with more staff on hand. The researchers point out that retail managers have a tendency to overweigh the decision to reduce the known payroll cost than the less certain increase in sales which could be achieved by allocating additional labour spend. The labour budget death spiral The study highlights the limitation of the most common retail strategy — setting labour budgets as a portion of sales. Fisher points out that this approach creates a circular problem by failing to take into account how store labour spend can positively impact sales, with the worst case leading to a spiraling effect of reduced sales forecasts reducing labour spend which reduces sales further and so on. Quantifying the impact of labour spend on revenue Creating labour budgets that are designed to maximise profit requires retailers to know on a store-by-store basis the correlation between labour-spend and sales. One way to do this is by looking at times when staffing levels deviate from the original schedule. If ten staff were scheduled on a particular day, but on that day only eight turned up, did sales also decrease by the same portion? If not, by how much? If the answer to the above is that sales didn’t decrease at all, the store is likely overstaffed. If there is a measurable impact, the inverse scenario is likely true and the store may be losing sales by being understaffed. This is the same approach used in the study, which found the relationship between random staffing deviations and impacts on sales was statistically significant. Results showed an increase in labour spend pointed to increased sales at varying degrees, depending on known store attributes. Implementing the strategy for profit The study identified stores in a US retail chain which had the highest market potential, making them good candidates for an increased labour spend. The market potential factored in attributes like average basket value and proximity to competitors, which would create scenarios that allow workers to have the highest impact on converting sales. In the study, 168 stores were selected this way, then allocated a 10% increased labour budget over a 26-week period, of which 75% of the increase was actually consumed in practice by the stores. The outcome was a 4.5% increase in revenue at the impacted stores and resulting in a near $8.9 million profit increase. Learning from the strategy The study shows empirically why the common practice of setting labour budgets as a fixed proportion of forecasted revenue is often self-defeating when applied in a retail setting. An opportunity exists to all retailers to leverage this same profit-centric model for defining labour budgets. The data required is available to all retailers however, it may just be a matter of leveraging that information with the right systems. An integrated forecasting strategy that integrates foot traffic, sales, and employee scheduling data is a practical opportunity afforded to retailers of any size to optimise their labour resource allocations. The interesting part is, Fisher’s research is readily available to all retailers who are looking to drift away from the traditional method of fixing labor budget rosters. The next step is to get this method of labour resource allocation battle tested in the Australian markets. Stay tuned. Up next: What is the Contingent Workforce and how can you leverage it in your business?

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