Schnitz Balaclava’s Perfect Ingredient in Rostering
Jas Sidhu is a firm believer in franchise businesses. When he was looking to purchase one, Schnitz caught his attention. “I look at many franchise businesses, and I always keep coming back to Schnitz because I love the product. It’s all freshly made. It’s cooked to order. The chips are fantastic.” Today, Jas owns Schnitz […]
Jana Dee Reserva
9 January 2020 |
Jas Sidhu is a firm believer in franchise businesses. When he was looking to purchase one, Schnitz caught his attention. “I look at many franchise businesses, and I always keep coming back to Schnitz because I love the product. It’s all freshly made. It’s cooked to order. The chips are fantastic.” Today, Jas owns Schnitz in Balaclava. Having a great product is one thing, but another equally important element of running a food business are the employees. “It’s about having the right people and hiring the right calibre of staff, and making sure that they are passionate and love what they do. They should have a passion for serving the customers with the same quality of food that they would want to be served themselves.” The right mix in managing shift changes, rostering, and payroll Schnitz Balaclava’s operations highly depend on people. Jas needed a way to schedule staff effectively and deal with last-minute shift changes when unplanned absences happen. “That’s where Tanda makes it very easy. My staff can select ‘you can’t work this shift’ on the app, and I can then offer it to selected employees, or I can offer it to all staff as an open shift,” shared Jas. Schnitz also streamlined scheduling, ensured each station is covered, and wage costs are always in check. “I log in to Tanda, and I can do a roster in about 5-10 minutes. Before, it would take me at least an hour or two to work the cost,” shared Jas. “[It] is convenient. It doesn’t cause me stress to do the rosters, trying to figure out who’s available, and working out wage costs.” Accuracy in pay and labour compliance are also benefits that Schnitz Balaclava gets from Tanda. “It takes me about 5 minutes to pay staff. I export all timesheets to Xero, and it’s done immediately. The calculation of timesheets and wages are all done for me. It safeguards my business because I can never have an issue with the Fair Work,” remarked Jas. The secret to training staff and improving customer service Because rosters and payroll don’t take a long time to do, Jas now has more time to train his team and work on improving the business. “We want to build this business and probably look at a second store. But basically, right now, we want to focus on this and make sure that Schnitz Balaclava is a success,” Jas said. Just like Schnitz Balaclava, you can manage your workforce better. Give Tanda a try for free and see how it can help you take your business further.