Adding unavailability just got way simpler!

Team Tanda

20 February 2018    |   

The new Tanda Mobile App is really starting to take off with over 5,000 new users in the last month. On the back of some customer feedback, we have added our most requested feature, the option to enter unavailability in the app. Native Mobile Experience for Employees Employees have always been able to enter the times they are unavailable via an online portal, but it was not always easy to get to. Now, a better version of this functionality is available any time through the app – meaning employees have a single location to check their rosters and also let their manager know when they can’t work. Once an employee enters their unavailability, we’ll let their manager know with an email. Filing of unavailability directly within the app Recurring unavailability can be scheduled (e.g. for students with classes) Real-time roster updates whenever an employee adds or changes their unavailability Using Unavailability Knowing the time your employees prefer not to work helps you plan a roster that works better for everyone. Tanda lets you do this in two ways. You can see all unavailability requests via My Tanda under ‘Time Off’ > ‘Unavailability’. You will be notified if you create a shift for someone that clashes with their availability. It doesn’t stop you from rostering the person at that time, it just gives you a heads-up about their schedule. Getting your Employees to install the Tanda Mobile App Encourage your employees to install the app directly from the Apple App Store (for iOS) and Google Play Store (for Android) by searching for ‘Tanda Employee App’. If you have any questions about your employee’s account or how to use the app, visit our Help Centre. You can also send an email to employees@tanda.co and we’d be happy to help.

The new Tanda Mobile App is really starting to take off with over 5,000 new users in the last month. On the back of some customer feedback, we have added our most requested feature, the option to enter unavailability in the app.

Native Mobile Experience for Employees

Employees have always been able to enter the times they are unavailable via an online portal, but it was not always easy to get to. Now, a better version of this functionality is available any time through the app – meaning employees have a single location to check their rosters and also let their manager know when they can’t work. Once an employee enters their unavailability, we’ll let their manager know with an email.

  • Filing of unavailability directly within the app
  • Recurring unavailability can be scheduled (e.g. for students with classes)
  • Real-time roster updates whenever an employee adds or changes their unavailability

Using Unavailability

Knowing the time your employees prefer not to work helps you plan a roster that works better for everyone. Tanda lets you do this in two ways.

  1. You can see all unavailability requests via My Tanda under ‘Time Off’ > ‘Unavailability’.
  2. You will be notified if you create a shift for someone that clashes with their availability.

It doesn’t stop you from rostering the person at that time, it just gives you a heads-up about their schedule.

Getting your Employees to install the Tanda Mobile App

Encourage your employees to install the app directly from the Apple App Store (for iOS) and Google Play Store (for Android) by searching for ‘Tanda Employee App’.

If you have any questions about your employee’s account or how to use the app, visit our Help Centre. You can also send an email to employees@tanda.co and we’d be happy to help.

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Announcing our plans for Tanda time Off

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We are taking the guesswork out of this process for staff so that they know when they should or shouldn’t take time off and why: i.e. 4 people already have friday off or saturday is our busiest day. The benefits of this are that managers don’t have to decline leave and leave staff disappointed, because the staff are discouraged to apply for unrealistic time off in the first place. We want to help you foster a happy, productive and successful workforce and we think our new time off feature will do a much better job of achieving this. How it works The current functionality of leave and unavailability is going to be combined to one feature, called Time Off. Meaning all staff regardless of their employment type will enter time off and managers will see it all in one place. Think of the approval process of leave, combined with the times / ability to create recurring events of unavailability. Approval process Right now all leave requires manager approval and all unavailability does not. We realise that this one size fits all approach doesn’t work for a lot of businesses. Which is why manager approval will now be based on the type of time off that has been entered. Tanda will automatically generate a bunch of time off types for each employment type, each with a default setting of ‘requires approval’ or ‘does not require approval’. Types like social time off, sick time off or family time off will require approval, but for types such as school time off and university time off, approval won’t be required, as these are times when staff don’t really have a choice. You can also create custom time off types or adjust the approval setting to suit your business need. Note: the ability to set leave types as auto-approved is live in Tanda now, find out more here. Encouraging time off in non-busy times (green-out periods) We plan on adding green-out periods for your business, this will give you the ability to let your staff know the days, weeks or even months when they are encouraged to take time off. For example, if you know that February is a really quiet month for your business, you can highlight it as a ‘green’ time so that staff know their leave is very likely to get approved. This gives staff more confidence and a better understanding of how their time off dates affect your business. Show staff the team’s existing time off when they are applying for their own As staff go to apply for time off they will see the existing time off that other employees have already entered, just like the shared diary or shared book that businesses would have prior to using Tanda. This allows staff to figure out what dates are the best to take off. I.e. if 3 staff in my team already have saturday off, I am less likely to apply for Saturday off. In addition to these key new features, we also plan to display a staff member’s time off more clearly on rosters and on employee profiles. We also plan to show the type of time off, so that if something happens and managers do need to get someone to work desperately, they can start with staff who have time off for things like social or family rather than those who have university or school.   How this would work for employees For full-timers / part-timers For full-time and part-time staff they would be able to choose from any time off type that applies to them. All of which require manager approval so these changes won’t impact them much at all. For casuals Instead of entering unavailability, casuals will put all the times they can’t work in as time off requests. When they do so they will be able to choose from a series of options which map back to either unpaid leave – with approval or unpaid leave – without approval as above. Example time off options: School, University, Tafe etc. These options would be set on the leave types themselves. Basically as preset reasons that determine if approval is required or not. Why? The reason for this is because by law casuals are entitled to take time off when they need without manager approval and often this will be for legitimate things outside of their control like going to school, university time table etc. We also don’t think it’s fair to require approval for these types of things that really are simply just unavailable work times that often won’t change very frequently. The things that we do believe they should have approval for are for once off social events or other things that are within the employees control. So for things like ‘social, family, medical’ etc. these would all require approval.     How does this sound to you? We would love to know any feedback or questions you have regarding Tanda Time Off. Simply email renee@tanda.co

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Introducing Smart Templates

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