Operational software for forward-thinking home and community care providers. End-to-end. Easy-to-use.
Lookout delivers operational efficiency through three key interfaces:
- Comprehensive cloud-based administration platform
- Support worker app
- Client and loved one’s app
Achieve better care outcomes, schedule care visits, meet compliance needs and streamline daily operations with Lookout.
Connect Tanda to Lookout to automatically check completed care worker shifts for award compliance before the pay run.
Experience best-of-breed, scheduling and rostering functionality for home and community care whilst ensuring workforce payroll is compliant with industry awards.
By connecting the two systems together, Lookout syncs completed shifts to Tanda in real-time – checking for awards compliance and making payroll adjustments for minimum wages, overtime and other entitlements automatically.
Empower your workforce rostering team to build compliant worker schedules in Lookout.
Save your payroll team time and stress by automatically running completed worker shifts through Tanda’s award interpretation engine for added assurance that payroll is awards-compliant before the pay run.
No more manual timesheet cross-checks and detailed adjustments to ensure compliance with complex industry awards!
From Lookout to Tanda to Payroll – home care providers can also utilise Tanda’s quality integrations with major payroll providers to streamline payments and better ensure workers are paid correctly, and on-time, for each pay run.
Scheduling and Rostering
Experience first-class home care workforce rostering with Lookout!
Full-time, part-time, casual or contractor – Lookout has a rostering solution that makes it simple to be compliant, profitable and efficient for all employment models.
With one simple view for all your scheduling, you’ll have all the information you need – without the clutter!
Everything to empower your workforce rostering team to do their best work!
Plan ahead with:
- a birds-eye-view of all your support worker schedules,
- in-built guidance on required breaks and minimum hours,
- information to guide optimal workforce utilisation and minimised travel time,
- focus on the worker you want and save them for later, and
- filter and save your views so you never lose your place.
Solve for today, fast with:
- quick-fill functionality for vacant or cancelled visits,
- ability to view comprehensive details with a simple click,
- a single clear aggregated panning schedule, and
- recommended rates to reduce errors and improve speed.
Everything to guide your rostering team towards compliant and optimised workforce scheduling:
- configure rules to create automated award-compliant shifts with calculated breaks as you fill visits,
- best fit rates are recommended based on the services being delivered and the days, times and duration of the visit,
- see travel time and route visualisations with a simple hover, and
- input visits, breaks and travel time with optimisation guidance.
Set up the Lookout x Tanda integration to automatically cross-check completed care worker shifts for award compliance before the pay run.
Learn more about Lookout’s home care rostering and scheduling features and functionality here.
End-to-end home care management
Rostering, care management, finance solutions and so much more.
Empower your entire team to run a successful home care operation!
Lookout is truly end-to-end technology that empowers your entire care team to generate efficiencies at every step from client intake all the way through to claims and statements.
Trusted by forward-thinking home and community care operators nationwide.
Care management and remote care monitoring
Put care recipient outcomes at the centre of everything your organisation does. Lookout offers unparalleled transparency of both the micro and macro insights you need to best attract, service, and retain your care recipients.
Claims and statements
Manage different funding types, client accounts, claims and statements, all within Lookout! Track unspent funds each month with Lookout’s inbuild HCP end-to-end finance solution and achieve fast and easy service Australia claims. Easily manage budgets, claims and statements for DVA and CHSP clients too.
Reporting & quality
Support your management, finance, operations and compliance teams with rich tools that provide meaningful snapshots to promote better decision-making. Reduce the stress of audits with constant, high-quality feedback that clearly demonstrates the quality and efficacy of your organisation’s services.
Implementing new systems can be intimidating and difficult. Audits and regulations mean change can’t be taken lightly. Lookout’s dedicated solutions team and administration tools support care businesses from setup through to ongoing day-to-day usage.
Allow staff to access the right information at the right time to solve inefficiencies and promote collaboration. Enhance existing skills and foster confidence in roles to improve performance company-wide. Attract and retain talent by allowing them to operate at the top of their capabilities.