3 Reasons to Get Your Employee Schedule Right
You might think that having errors with the employee schedule will only lead to minor inconveniences in employee attendance and pay. But in fact, not getting the employee schedule right has huge consequences for the entire business. Examples of poor employee scheduling practices are: Sending schedules to employees at the very last minute Sudden changes […]
15 September 2017 — read
You might think that having errors with the employee schedule will only lead to minor inconveniences in employee attendance and pay. But in fact, not getting the employee schedule right has huge consequences for the entire business. Examples of poor employee scheduling practices are: Sending schedules to employees at the very last minute Sudden changes to the shift schedule Over and understaffing Erratic or unpredictable shift patterns Committing these mistakes can have the following effects on your business: Low Employee Morale Poor scheduling can impact on your staff’s overall well-being. Last-minute schedules (added by sudden changes) mean that employees have to scramble in finding someone to take care of their kids, canceling plans, or not being able to come at all (costing them a paycheck.) This leads to low employee morale, which can lead to good talent leaving your company. Increased Stress for Managers and Business Owners The burden of poor scheduling on employees will carry over to managers and business owners. More people can come in late (or not come in at all.) This means looking for people to cover or do double duty on short notice. Worst comes to worst, you’ll have to cover the gap. This takes time off your own tasks, which causes you to work extra hours. Lost Revenue and Reputation In the end, poor employee scheduling affects the bottom line. Overstaffing means that you pay too much labor cost on a given shift. Understaffing leads to your business not getting enough sales because there are not enough people to handle customer demand. The latter adds more damage to your business as it not only means losing revenue but also earning a bad reputation with your customer base. How to Avoid Problems with Employee Scheduling Those common employee scheduling mistakes can be avoided. It all starts with managers and owners constantly communicating with staff, asking for their thoughts with regards to the schedule. You should also switch from time-consuming scheduling methods such as using pen and paper or Excel spreadsheets to employee scheduling software. When looking for the right employee scheduling software for your business, look for one that lets you create the weekly schedule in minutes. Choose one with a predictive workforce feature, which uses data from your point of sale (POS) and other sources to determine how many people should be staffed on any shift. Finally, make sure that the software you choose lets you instantly send the upcoming week’s schedule to employees via SMS and email. This lets you inform staff earlier of their shifts, allowing them to plan ahead as well.