Happiness and Healthcare: Why UK’s healthcare workers need a morale boost
The UK’s healthcare market is one of the largest in the world, collectively being worth £167 billion ($221 billion). The National Health Service (NHS) alone employs 1.7 million people, making it the biggest employer in the UK, and the fifth biggest employer in the world. But healthcare is notable for another statistic: it is one of the most stressful industries in the UK.
Mental stress appears to be the overarching issue. The UK has high work-related stress in general, with 84% of workers suffering from poor mental health. But The Guardian found that NHS staff are more likely to feel stressed because of their job than any other public sector workers. Common stressors for healthcare workers include long hours, few breaks, heavy workload, unreasonable expectations, and bad press. One healthcare professional wrote, “People are regularly asked to work on days off or when on leave.” Unsurprisingly, 4 out of 5 NHS workers have considered leaving their job.
And mental stress is correlated with a dip in staffing levels. NHS Improvement reports that the NHS was short of 93,000 staff during 2017-18, including 37,000 nurses and 10,000 doctors. In NHS England alone, one in 11 posts are currently unfilled. The nursing and midwifery professions also have an ageing demographic, with more than half all nurses older than 45. This indicates that public healthcare is simply not attractive to younger people in the UK anymore.
UK’s healthcare workers need a morale boost
It’s clear that the UK’s healthcare workers need a morale boost. It’s a challenging time to be in the healthcare industry, especially with public scrutiny at an all-time high. Rumors of inadequate health care and delays in treatment hound the NHS, and, one can imagine, healthcare workers themselves. People are at the heart of every profession, and keeping them motivated improves the service they provide. Emphasizing how important healthcare is to society will remind staff why they entered the profession in the first place. Managers will do well to remember this, along with other key tips such as:
Recognizing quality work
Praise staff in public and share good client feedback with the team. If there’s time, have a simple get-together to celebrate a job well done. Having a standard form of recognition also helps, such as featuring an “Employee of the Month”.
Providing training opportunities
Having no clear growth trajectory is the exact opposite of a morale boost. Ask high performers to take on more responsibility and encourage those with potential to help streamline processes. You can also implement a mentor program to pay valuable experience forward.
Rewarding staff who achieve targets
Small benefits can go a long way. Whether its an additional day off or a gift card for a job well done, non-monetary benefits are likely to stick with employees.
Supporting efforts outside of work
In the end, employees are people too, with their own hobbies and projects. Once in a while, it would be a good idea to buy their art, see their shows, or simply compliment something they’re proud of.
Automation is also a key stress alleviator
More radical forms of change are also readily available. We already know that bad management impacts work-life balance. When managers fail to implement basic practices that help employees do their job well, everyone becomes less productive. Juggling limited human resources can lead managers to make decisions that inconvenience their staff. In a high-pressure environment, scheduling rotas and managing staff unavailability can prove to be too much to handle. Healthcare, as a front line service and a shift work industry, serves to benefit from technology, especially from cloud-based HR systems.
Automating rota management through cloud-based HR systems and apps creates a climate of efficiency and transparency that can lighten everyday workload in clinics and hospitals. It allows managers to optimize shifts and find substitutes with ease, cutting down the time and cost they spend on figuring it out. Records integrate well with payroll software, ensuring correct pay for hours worked, every time. Automation also improves communication, with SMS and e-mail updates for employees often included in the package. All this provides a morale boost and serves to increase confidence in leaders and develop trust among staff.
Morale boost in healthcare is vital for the future
The healthcare industry in the UK can be divided into the NHS and the smaller private segment that caters to secondary and tertiary care. The latter is especially helpful for the elderly, who now comprise 18% of the population. Over the next 25 years, the proportion aged 85 and over is projected to double. Further, the projected increase in population is from 65.6 million in mid-2016 to 69.2 million in mid-2026.
Providing adequate healthcare for the growing population is going to become one of the greatest challenges of the next decade. Making the healthcare industry an attractive occupation once more, especially to younger people, is vital in continuing the provision of these essential services. This will not happen without a morale boost in the industry, whether through automation or more traditional methods.
NHS staff most stressed public sector workers, survey finds by Sarah Johnson
30 creative ideas for boosting employee morale and retention by Robert Half
Industry Insights | read
Tanda Time Clock Now Available for the Desktop
We at Tanda are pleased to announce that our time clock application is now available to download for Windows and macOS devices. Starting today, employees can have the same experience they’ve always enjoyed with the tablet version of our employee time clock, but now on the desktop. It accurately records employee attendance and compares it with the weekly rota. It also updates the timesheets automatically to the cloud and stores it offline when the device is not connected. And if the computer has a webcam installed, it can also take a selfie of the employee when they clock in and out just like the mobile app! There are so many great uses for Tanda Time Clock for the Desktop. You can now have employees clock in and out in their respective desktop workstations instead of going to wherever the tablet is located. It can also be a backup option if and when your office’s main Tanda Time Clock is unavailable. Remote employees can also use the Tanda Time Clock for the Desktop to clock in and out using their own computers. Existing users can click here to find out how to download the Tanda Time Clock for Desktop. Are you a new user? Signup for free here to use Tanda to track time and attendance for your business, and so much more.
Industry Insights | read
What You Need to Look for in Payroll Software
Payroll software takes away the hassles of manual calculation of each employee’s pay. It drastically cuts down processing time and errors, which means that your staff always get paid for the right amount at the right time. A quick Google search for “payroll software” shows that there are tons to choose from. But what exactly should you look for when choosing a payroll software for your business? Here are some of the items you need to consider before buying: Easy to Use The reason why you’re buying payroll software is to make things easier for you. That’s why, first and foremost, it has to be easy to setup and use. It should have a convenient method of adding information to the software and it shouldn’t be confusing to use. For added convenience, consider purchasing cloud-based payroll solutions over traditional, desktop-based software. They allow you to access your account via the internet anytime, anywhere, on any device — including mobile. Some cloud-based payroll software also offers an employee portal, which lets your staff see how much they are earning, as well as other important info. Secure Payroll software handles a lot of sensitive information. Needless to say, it has to be secure. If considering a desktop-based solution, make sure that it encrypts the data inside the computer — although you might have to take additional steps to further secure the computer itself. Also, make sure that it has password protection and permission levels. While cloud-based payroll software takes away most of the stress of securing the data on your end, make sure to ask how they are properly safeguarding your data on their servers. Make sure that they connect to you on a secure layer (ex. the address starts with https instead of http.) In addition, find a cloud-based payroll software that uses a secure password and two-factor authentication. Scalable Every business wants to grow. And your payroll software has to be ready to handle a growing number of employees. It has to handle multiple sites at the same time, accounting for each site’s different requirements. Handles Taxes and Benefits Payroll isn’t just about calculating employees’ paychecks, it also handles their taxes and other benefits. Whatever payroll software you choose, it must be able to accurately calculate deductions for tax, social security, healthcare, and other benefits such as pension. In addition, it must be able to update itself whenever new rates are released. Reporting and Cost Tracking Whatever payroll software you select, make sure that it automatically generates reports for you. It should show you important information such as individual paycheck history, deposit detail, deduction history, and more. In addition, it should help you track overall costs to help you manage each cost centre. Back Pay Support Calculating and settling former employees’ back pay is very tricky. Make sure that the payroll software you’re purchasing can handle back pay on your behalf, ensuring that it is settled quickly and accurately. Integration Being able to work seamlessly with other programs is a big plus for a payroll software. Check if it seamlessly integrates with your accounting software, your enterprise resource planning (ERP) platform, and other programs. This allows you to have a bigger picture insight on your business with data exchanged across these solutions. Tanda works well with the world’s leading payroll software, whether they are cloud-based or desktop-based. Its payroll integration feature it exports approved timesheets with gross wage calculation straight to your payroll software with one click. This means that it can further cut down your payroll processing time from hours down to minutes. Click here to find out which payroll software works with Tanda.
Rota & Compliance | read
Desktop-Based or Cloud-Based Payroll Software?
In today’s rapidly-changing business world, the question is not whether or not you should get a payroll software solution for your business. Rather, it’s what type you should get. Before getting into too much detail, the first question you should ask is whether you should get a desktop-based or a cloud-based payroll software. And understanding their differences can help you zero in on the software you will purchase. Desktop-Based and Cloud-Based Payroll Software Desktop-based payroll software installs itself on your computer. Usually, you purchase it as a disk or a digital download from the manufacturer’s website. The software and your payroll data are stored locally on that computer. On the other hand, cloud-based payroll software isn’t installed on your computer. All you need to do login to the site with a web browser, and then you start using it. The software and your data are stored remotely in a secure data centre. Internet Connectivity Desktop-based payroll software doesn’t necessarily need constant internet access, except when sending data to organizations such as banks and tax institutions. You’ll also need to have internet access whenever the software has an update. On the flipside, cloud-based payroll software needs to have constant internet access to work. This is because all the data and calculations needed to process payroll is located on the remote data server. Access By definition, desktop-based payroll software is only located on the computer where it is installed. This means that once you’re off-site, you won’t be able to access your payroll information. Another caveat is that it’s only compatible with the operating system it was built upon. So if your business solely uses macOS or ChromeOS and the software you’re planning to purchase works only on Windows, you might have to get a Windows PC. Cloud-based payroll software only needs a web browser to work. This means that you can use it on any type of computer (or even a tablet) anytime, wherever you may be as long as you have an internet connection. And some of these solutions also offer an employee portal that allows your staff to look at their own payroll information. Security Most desktop-based payroll software encrypts the data it processes on the computer. Some can only allow you to use the software once you’ve entered a password. On top of that, it’s up to you to secure the computer itself by purchasing antivirus and other cybersecurity software. Cloud-based payroll software hosts all your information on a data centre that has multiple layers of security. And whenever you’re accessing the software via the internet, the connection is encrypted using SSL (secure sockets layer) certificates. Updates More often than not, desktop-based payroll software receives its updates via the internet. It either gets updated automatically or will require you to manually check whenever an update is available. That means that you may have to wait a while for bug fixes or feature updates. Meanwhile, cloud-based payroll software automatically updates without you even knowing it’s happening. That means that updates can happen at any time. Whenever a bug is discovered, it is fixed immediately. If there are a lot of customers asking for a certain feature, developers can make them and have it up in no time. Your user experience can get better every time you use the software. Cost As with other traditional software, you have to pay a huge one-time fee to purchase desktop-based payroll software. Regardless if your business has five or fifty employees, the cost remains the same. And if the company releases a brand new version of that software, you may have to buy it upfront once again. Most cloud-based payroll software has a more cost-efficient payment scheme. Instead of you paying for the entire software upfront, they only charge you a monthly fee based on the number of employees you have at that time. Which should you choose? In today’s business landscape, cloud-based payroll software is clearly the better choice. Internet connectivity so ubiquitous, giving business owners and managers the ability to work anywhere. It’s more cost-efficient as you only pay based on the current number of employees you have. And it has better integration with other business software. Payroll Integration with Tanda Tanda’s payroll integration feature allows it to seamlessly work with the world’s leading desktop-based and cloud-based payroll software. This cuts down your processing time from hours to minutes. Tanda works with desktop-based payroll software by exporting approved timesheets with gross wage calculation as a file, which is then imported into the software for processing. Cloud-based payroll software doesn’t need this step. Once integrated, Tanda and your cloud-based payroll software of choice sync data between each other. It gives you more time to focus on your business. Click here to find out which payroll software works with Tanda.