The Cheesecake Shop
The iconic Cheesecake Shop started as a standalone store in Sydney’s inner-west in 1991. Since then, customers in Australia & New Zealand have acquired quite the taste for their cakes, with more than 225 stores and 2000 employees across both countries.
Today, the brand is synonymous with immaculately presented, hand-crafted delicious cakes, loved by generations of Australians and New Zealanders.
Deep visibility across franchises
As the Cheesecake Shop expanded, it added more and more franchisees to its ranks. But that can make it more difficult to have high-quality insights into each store. With Tanda, both franchisees and the franchisor can use live insights to breakdown demand, labour costs, and move towards best practice across the entire business.
The Cheesecake Shop’s Biggest Challenges
- Industry-wide underpayment issues make it harder to stay compliant
- It’s important to stay across all 225 stores
- Adding and changing new stores is time consuming and admin heavy
The Cheesecake Shop takes advantage of Tanda’s complete integration with Xero, one of many payroll options that is supported. This allows franchisees that start using Tanda to automatically bring staff across from their previous system, saving time and admin. It’s not just the payroll which benefits from this scenario – rosters can also be made straight away, rather than waiting for a complicated data entry operation to finish.
Bringing it all together
The Cheesecake Shop has to manage thousands of staff across two countries and more than 200 stores. Tanda helps them achieve their goals with: