5 Ways a Work Chat App can Boost Productivity
Ever needed to talk to a staff member while they were working outside? Or needed to inform them about changes the night before an event? For many employers or managers, communicating with staff can be a challenge. In trying to reach employees through available channels like social media, details can fall through the cracks. They might miss recording a call. They might see messages too late. And often, there’s no way to archive conversations. That’s why having an app dedicated to work-related messages has several advantages.
The digital revolution is an integral part of everyday life, so work processes and systems will need to change accordingly. Most employees today, across age groups, value the efficiency that technology brings to the workplace. Companies that know how to leverage apps and other modern tools have an edge over their competition. They are able to attract more employees and empower them to do their jobs well. Below are five ways that a work chat app can improve your office.
1. Improved communication.
Work apps are less formal than e-mail but more professional than social media. A dedicated app prompts employees to treat conversations with urgency and respect, but with candidness as well. They are able to interact more freely within the context of the task at hand. When they have a secure way to communicate, engagement among the employees is higher. And because all work-related conversations are in one platform, it streamlines the way everyone receives and provides feedback, helping staff concentrate better.
2. Real-time responses.
Work chat apps allow colleagues to coordinate in real time. This makes updating schedules, sharing facts, or sending links go faster than they normally would. Employees typically use email for less urgent matters or else more formal ones such as payroll. But when it comes to checking information or bouncing ideas around, using a chat app is much more effective. Real-time responses make for a more faster, more dynamic workplace.
3. Group discussion.
Work chat apps are much more effective in promoting engagement among groups than email threads. This is especially useful for teams who are working in a project together from different locations, or for those who have the option to work remotely. You can create groups and label them as necessary for every situation. You can tag individuals within the group (@name) to call their attention. This helps ensures that nobody oversees the important stuff. These features make correspondence flow faster and keep the discussion going.
4. Increased collaboration.
Business apps let employees collaborate better because they allow attachment of images and documents, screen sharing, video conference calls, and integration with other services. Employees no longer have to be in the same room to get work done. For teams working across different time zones, these features can make or break a project. When employees can collaborate, solutions arise quickly and can be implemented immediately.
Business apps archive all communications and have great universal search features. You will not lose any details because data is stored on the cloud and everything is available to all members. You can even easily review all discussions. This increases accountability for your staff. It also decreases the chances that instructions will be forgotten. Tracking progress and assignments are also easier with a dedicated business app.
Engaging employees begins with investing in solutions that can improve the workplace in fundamental ways. It can simply begin with the way you communicate every day. One app that can modernise how you communicate at work is Tanda Chat. You can publish shifts, acknowledge progress, and deliver feedback from both desktop and mobile. You can even share updates to individuals or entire teams to ensure that everyone is always on the same page.
To get the most value out of your money, invest in a business chat app that integrates with other programs. For example, Tanda also automates time and attendance by taking care of rosters and integrating with payroll. Any shift-related updates can then be coursed through just one system. And because the advantages far outweigh the initial cost of investment, many businesses today are choosing the workforce management software for them. Once you do this for your business, you will be more equipped to take on bigger challenges.
Product Updates |
Adding unavailability just got way simpler!
The new Tanda Mobile App is really starting to take off with over 5,000 new users in the last month. On the back of some customer feedback, we have added our most requested feature, the option to enter unavailability in the app. Native Mobile Experience for Employees Employees have always been able to enter the times they are unavailable via an online portal, but it was not always easy to get to. Now, a better version of this functionality is available any time through the app – meaning employees have a single location to check their rosters and also let their manager know when they can’t work. Once an employee enters their unavailability, we’ll let their manager know with an email. Filing of unavailability directly within the app Recurring unavailability can be scheduled (e.g. for students with classes) Real-time roster updates whenever an employee adds or changes their unavailability Using Unavailability Knowing the time your employees prefer not to work helps you plan a roster that works better for everyone. Tanda lets you do this in two ways. You can see all unavailability requests via My Tanda under ‘Time Off’ > ‘Unavailability’. You will be notified if you create a shift for someone that clashes with their availability. It doesn’t stop you from rostering the person at that time, it just gives you a heads-up about their schedule. Getting your Employees to install the Tanda Mobile App Encourage your employees to install the app directly from the Apple App Store (for iOS) and Google Play Store (for Android) by searching for ‘Tanda Employee App’. If you have any questions about your employee’s account or how to use the app, visit our Help Centre. You can also send an email to firstname.lastname@example.org and we’d be happy to help.
Product Updates |
Feature Improvements: Unavailability for your staff
We heard you. Based on lots of customer feedback, we’ve recently made a number of improvements on how unavailability works in our rostering software so that our clients can take full advantage of this feature. Receiving unavailability updates via email Now, managers and admins will receive email notifications with all the new or updated unavailability entries from their staff. This means you can keep track of your staff’s schedule and easily click through to see the entire calendar. Filing for unavailability via the new mobile app We recently released a mobile app where your staff can check their roster, enter unavailability (when turned on), and apply for leave. The app makes it much easier than before to enter unavailability, especially when the schedule is a recurring one. Setting a number of days’ notice If you want to make sure that your employees give you adequate notice before setting their unavailability, you can now set a minimum number of days’ notice in the admin settings. Upon entering their unavailability, your staff will get a warning and won’t be able to input their desired date when it falls within the minimum number of days that you set. This is a new feature that ensures you won’t miss any updates and have enough time to roster other staff to fill in empty shifts. Turning on unavailability for your employees You can start taking advantage of these updates by simply setting unavailability to ‘on’ for your employees. To do this, go to your settings and turn on unavailability under ‘My Account’. Next, get your employees to download the Tanda mobile app. And, that’s it! Your employees can now enter their unavailability via a mobile device. With these new features, managers and admins will now be notified of changes in their staff’s schedule, too. If you have any questions about turning on unavailability for your staff, visit our Help Centre. You can also send an email to email@example.com and we’d be happy to help.
Product Updates |
Last-minute staff replacements
Sometimes an employee will call in sick, leaving you high and dry with the tedious task of the dreaded ring-round. In light of this, we’ve made finding last-minute staff replacements quicker and easier within the Tanda Mobile App. Our mobile app shows managers available staff, costs, scheduled hours, and schedule validations so you can make snappy decisions. What you can do with Last-minute Shift Replacements Easily get in touch with staff Broadcast shifts to everyone or select certain staff See who’s available to cover a shift, and compare costs and hours between staff The schedule updates automatically and staff are notified of any changes to their schedule Download the Tanda App to find your next last-minute replacement