Tanda partners with Aurion for Workforce Success
QLD, Australia — Tanda is proud to announce Aurion People & Payroll Solutions as the Platinum Sponsor of the 2019 Workforce Success Conference to be held this 26th July.
The annual event organised by Tanda is entering its second year, following the inaugural conference in 2018. The previous conference, held on the Gold Coast, attracted over 280 business owners, managers, and executives.
Reianna Vercoe, Product & Marketing Manager for Aurion, said that the Workforce Success Conference provided Aurion a fantastic outlet to access a wide range of businesses, providing a great platform for diversifying their client base.
“Last year was a great opportunity to meet Tanda users and understand more about what drives them.” Vercoe said. “Those insights really helped to enhance our solutions, meaning we can deliver even more value to our Tanda-integrated clients. We’re looking forward to partnering with Tanda again to make the 2019 event an even bigger success than last year’s. We were impressed by the inaugural event in 2018 making the decision to retain our spot as the headline conference sponsor an easy one.”
Tanda CEO, Jake Philpot, said that he’s anticipating this year’s attendance to double that of the first event, expecting over 600 frontline managers, business owners, and executives.
Philpot said the event theme, which focuses on helping businesses unlock growth through creating a highly engaged front-line workforce, is the only conference of its kind in the world:
“Other workforce conferences focus solely on Human Resources practitioners or workforce planners. There exists nothing as practical as the Workforce Success Conference. At no other conference do you see board-level executives sitting next to their front-line managers, aligned in the common goal of increasing revenue through workforce success.”
The Workforce Success Conference will be held on 26 July 2019 in Brisbane. Learn more by visiting www.workforcesuccess.com/conference
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Tanda is a market leader in workforce management software, eliminating paperwork with products such as the selfie time clock, intelligent rostering system, automatic award calculator, attendance-to-payroll integration, Shift Swapping, and more. Operating in Brisbane, London, Los Angeles, and Manila, Tanda is committed to raising the quality of work around the world — one shift at a time. To learn more, visit www.tanda.co.
Clients & Partners AU |
Domino’s Israel selects Tanda for Workforce Success
Tel Aviv, Israel — Tanda is proud to announce that Domino’s Israel will roll out its innovative workforce management software to 57 locations after a successful 3-month trial. The Tanda platform will be used to manage rostering, time and attendance, and wage reporting for over 1,500 staff across Israel. Following an introduction from Domino’s Pizza International, and a review of existing implementations in Europe and Australia, a pilot program was commissioned across 6 stores. Rory Broadbridge, Senior Enterprise Solutions Consultant at Tanda, said that this expansion into Israel marks a significant move forward for workforce management nationally, not just at an organisational level. “This news reaffirms our belief that Domino’s franchisors (and franchisees) across the globe are the leaders in technology adoption for the benefit of their workforces. In Israel, we will see Domino’s showcasing how an investment in software can optimise their processes and their bottom line,” Arie Elbaz, Domino’s Pizza Israel COO, said that with constant changes in labour costs, creating a good and stable crew is a major challenge for multi-unit businesses such as theirs. “Tanda is the best solution to give our supervisors and store managers the monitoring capabilities they need to manage their labour budget and drive operational efficiencies” An initial trial commenced in late 2018, with Tanda representatives working alongside store managers from 4 locations to understand the platform, integrate with existing systems and providing technical support. Following a successful start and quick realisation of wage cost savings, additional stores were added to the trial. Hebrew and Arabic translations of the software were developed for complete accessibility by all staff. In February 2019, the trial was a deemed a success; leading to the decision to introduce Tanda nationally throughout March. Tanda and Domino’s Israel will work together over the next few years to optimise operations nationally, develop new features, and support over 1,500 staff. Tanda is a market leader in workforce management software, eliminating paperwork with products such as the selfie time clock, intelligent rostering system, automatic award calculator, attendance-to-payroll integration, Shift Swapping, and more. Operating in Brisbane, London, Los Angeles, and Manila, Tanda is committed to raising the quality of work around the world — one shift at a time. To learn more, visit www.tanda.co. For media enquiries please contact: Dan Etiel | firstname.lastname@example.org
Events & Media AU |
Xero joins the Workforce Success Conference as Event Partner
QLD, Australia — Tanda today announced Xero as an Event Partner and Silver Sponsor for the 2019 Workforce Success Conference to be held 26 July in Brisbane, Australia. Xero is among the world’s best accounting software with more than 1.5 million subscribers and 16,000 partners worldwide. As a technology company using cloud-based systems to provide extensive accounting features to businesses of all sizes, their commitment to nurturing a collaborative relationship with clients and partners underscores their understanding of the value of people management. Xero Ecosystem Partner Manager, Elliot Spirrett, said the Workforce Success Conference was a great avenue for knowledge-sharing from different sectors. “We’re very keen on meeting an even more diverse range of individuals this year from businesses of all kinds. We support workforce success, and partnering with Tanda on this event will help communicate our vision of how technology and innovation can help to rewire the world of small business, making it seamless, simpler, and smarter.” “The Workforce Success Conference is even bigger this year, and partnering with Xero opens up a score of opportunities for both our client bases to exchange industry knowledge on achieving workforce success,” says Tanda co-founder, Tasmin Trezise. “Conference attendees can expect insight on more efficient rostering and payroll practices from representatives on panel during the event, as well as test out tools for themselves on the show floor.” This year, the largest Workforce Success Conference scales further, with more than 600 frontline managers, business owners, and executives expected to attend. In addition to the larger audience, the conference now also includes the Case Competition, where teams of undergraduate students are invited to present their proposals for a technology solution for empowering employees. The event will be held on the 26th of July at the Hilton in Brisbane, Australia. Learn more about it at https://www.workforcesuccess.com/conference * * * Tanda is a global market leader in workforce management software, eliminating paperwork with products such as the selfie time clock, intelligent rostering system, automatic award calculator, attendance-to-payroll integration, Shift Swapping, and more. Operating in Brisbane, London, Chicago, and Manila, Tanda is committed to changing the quality of work around the world — one shift at a time. To know more, visit www.tanda.co today.
Events & Media AU |
Dr. Gary Mortimer on bending the rules of business
“Rules are important, but it’s just exactly how far we take those rules and how much flexibility or empowerment we give our team.” An Associate Professor at the Queensland University of Technology, Dr. Gary Mortimer is Australia’s leading retail expert and researcher. A regular media commentator with more than 70 published manuscripts, articles, and industry reports, he brings to the table more than 25 years of experience working with the biggest retail brands in the country. Ahead of his session at this year’s Workforce Success Conference, the specialist in food retail, retail operations, and consumer behaviour sat down with Tanda to talk about staff empowerment, bending the rules a little, and doing something new. Consumer-oriented Positive Deviance Dr. Mortimer isn’t against rules. They’re integral for function. “Rules are necessary, particularly if you’re running a financial organisation or a pharmacy or a retailer. You want to ensure there are some rules in place. You want your customers to walk in and have a positive experience, but also a consistent experience across your different brands, your different businesses.” But bending the rules in service of overall productivity isn’t messing with them for the sake of it. Managers and employees need to look at what they can do to help customers, and finding a balance between rule enforcement and leniency is key. He calls this “consumer-oriented positive deviance,” wherein team members are empowered enough that they can solve problems without needing a manager to sign off on every small decision. Employees enjoy this, and it results in a happier more satisfied team willing to stay longer at a job. (This topic would ring a bell to those who’ve heard his talk from last year’s Workforce Success Conference.) Not only does it same time for leaders whose schedules are full of other matters, but it’s a way of looking at running your business through a different lens–a more strategic one. “Differentiate, not demonstrate” Observing how a variety of businesses have been responding to disruption in their chosen markets, Dr. Gary Mortimer implores workers to “differentiate, not demonstrate.” Uber’s launch in Australia is a prime example of the consequences of too much demonstration: traditional taxi companies held demonstrations against the ride-hailing app’s entry, but at the end of the day it was the customers who wanted an alternative anyway. If customers clearly want the alternative, demonstrations are a negative way of responding to that challenge. That effort, according to Dr. Mortimer, could have instead been channeled into re-examining subpar business models and asking how they can differentiate moving forward: “Protest all you want, but it’s probably better to spend some positive energy looking at ‘how can I differentiate my business?’, ‘how can i understand my customers more?’” Most companies do make strides to grow with the times, but fall short because they view changes as what they’re “supposed to do” rather than sincerely believing in the changes. Mortimer gives social media customer service as one example—how many brands have accounts for show, but fail to respond when an individual actually engages with them through there? Truly differentiating your business from the rest means a commitment to thoroughly execute plans. Transforming the Retail Experience The ubiquity of e-commerce can give physical stores a run for their money. However, this has pushed certain retailers to think about inventive ways to utilise store space to keep up. Dr. Mortimer points out athleisure brand Lululemon. In theory, similar products can be found elsewhere for cheaper prices, but the brand builds loyalty by going beyond just selling products. “What they’re doing is they’re building community around their brand,” Dr. Mortimer says. They understand they can’t compete with other stores when it comes to price, so they tap into their customer base’s love for yoga and fitness instead by opening up their store after close of business and hosting free classes weekly. Entirely new businesses are sprouting to solve the problems of traditional retail companies, too. Speed is currency now that nearly every retailer has an ecommerce store, so innovative startups are utilising the gig economy to fix consumer pain points. “What we’re going to see, particularly in the retail space is that blending of physical and digital, and it has to be that way.” The Future of Australian Retail The takeaway from all of these observations? Longevity and name recall is not a savior. Many big retailers look the same to customers, so they will always tend towards the brand with the cheapest price unless it can differentiate and provide something other stores don’t have. As some retailers won’t be able to keep up with the pressure to evolve, expect rationalisation of the marketplace in 3-5 years. Downsizing, store closures, the works—and use it as motivation to push your business further. Want to know how to empower your employees and take your business to the next level? Catch Dr. Gary Mortimer’s talk alongside other great speakers at the Workforce Success Conference 2019, to be held on the 26th of July, 2019.