Whats new in Tanda – November 2018
This month we’ve got some key updates to the Tanda App which make it easier for you to contact your staff quickly. Read on to find out what’s new in Tanda this month and a sneak peek at a few things coming soon.
Easily get in touch with staff in the Tanda Mobile App
Getting in touch with staff who are on the roster just got a whole lot easier. Simply tap on their shift on the work tab and from here you can call or SMS them directly.
Save yourself time trying to look up their number in your phone, staff contact details from Tanda are now linked directly on their shifts. If you don’t already have the app you can download it by clicking on the links below. Simply log in with your normal Tanda details.
Find shift replacements quickly by sending out available shifts to staff
Sometimes an employee will call in sick, leaving you with the task of quickly finding an appropriate and available replacement. To make this much easier we’ve added shift replacements with manager initiation.
If someone calls you to let you know they can’t come in, you can now tap on their shift in the roster and broadcast it out to available staff in seconds.
Our mobile app shows managers available staff, costs, rostered hours, and roster validations so you can make snappy decisions.
If you don’t already have the app you can download it by clicking on the links below. Simply log in with your normal Tanda details.
Roster staff correctly for their preferred hours or contract hours
To help you ensure you roster staff for their correct hours for the week we’ve now added an hours bar on staff view of your roster. This is based off off the preferred weekly hours field on employee profiles.
You can use this field for contract hours or student visa hours. Once set, you will notice the bars change colour depending on how many hours staff are rostered out of their preferred.
- Orange = less than 75% of their preferred hours.
- Green = 75-100% of their preferred hours.
- Dark green = over their preferred hours
Check upcoming shifts, apply for leave via the Tanda Workplace bot
If you are using Workplace by facebook to communicate with the staff, you can now talk to the Tanda Bot. Employees can check their upcoming shifts, apply for time off and get notifications when time off gets approved by managers.
Managers can also get notifications about new time off requests and approve them right from within their chat window.
If you are interested in using the Tanda workplace bot please email email@example.com
Here’s a sneak peek at some of the things coming out in Tanda soon. Click on the links below to get early access to these features.
Product Updates |
What’s New in Tanda – January 2019
This January many new features have been released to help you better plan, execute and review shifts. Auto-approval of shifts on timesheets Approving shifts just got faster! Shifts without variances can now be automatically approved to save managers time when checking and approving timesheets. ⚡️ A shift can be auto-approved when the rostered times match the clocked times. Shifts with variances won’t be auto-approved, and any auto-approved shift can be adjusted. Learn more about Auto-approved Shifts or turn it on now. See all roster changes with Roster Edit History Have complete oversight over your rosters with the new Roster Edit History. Any changes made from the 3rd of January will be tracked. Multiple managers can confidently work on the same roster. See exactly Who made the change What the change was What time the change was made Make roster changes in the mobile app As plans change you can make roster changes on the fly with the Tanda mobile app. Within the app you can edit the following shift information: Date Times Location and team Add or remove a shift detail All changes will published, and a notification will be sent to staff so they’re aware of any changes to their roster. Improved Time and Attendance with the new Time Clock To make tracking time and attendance easier and more precise we’ve update the Time Clock. The new and improved Time Clock features a bunch of improvements: A new redesign Clock breaks with break buttons Portrait & Landscape Orientation Smart shift status Facial detection Easier device reporting The new Time Clock will be released on the 29th of January, 2019. Checkout our help article for more detail on this Time Clock update. Break Editor in My Tanda When employees clock multiple breaks you can specify which of those breaks were paid and unpaid. Custom Events and Blackout periods You can now add custom events to your schedule to help cater for demand and communicate blackout periods to your staff. Events can be flagged as a ‘blackout’ to discourage staff from applying for time-off on that day. Gain actionable insights Have you ever found it difficult to gain honest, actionable feedback from front-line staff? With Shift Feedback you can collect actionable insights from your staff to improve daily operations and employee engagement. How Shift Feedback works: Staff submit feedback through their Tanda mobile app Admins and Managers receive a weekly email with the feedback Learn more about Shift Feedback or turn it on now Coming soon Here’s a sneak peek of what’s coming soon to Tanda Timesheets in the mobile app – employees will be able to view their clocked times in the app Shift Replacements in MyTanda – manage replacement requests on desktop Break status – showing employees how long they have been on their break in the mobile app
Product Updates |
Actionable feedback from the front line
Do you ever hear about issues long after the fact? Are your employees wary of providing honest feedback to management? Does morale seem down at times, but you don’t know why? Shift Feedback is your answer. Timely, actionable insights You can now collect feedback from your front line staff to resolve issues as they occur and gain valuable insights. Are staffing levels too low? How well are your teams communicating? What about team morale? Your front line staff are the best people to ask. A tool for Employee Engagement Actively seeking ways to improve your company culture and employee engagement before problems develop is one characteristic that differentiates a good culture from a great culture – W, Craige Through continuous feedback, Managers can identify potential engagement issues before they escalate, and always be on the lookout for ways to improve company culture for a happier, more productive workforce. How Shift Feedback works Once a week after a shift, employees will be prompted to provide feedback on that shift. They will select from a predefined list of topics to express what went well, and what didn’t go well. Managers and Admins receive a summary email with feedback from teams they manage. Feedback from employees will be anonymous. The anonymity is important in making employees feel safe and comfortable providing honest feedback – employees will more likely to provide constructive criticism on business operations and say what they’re truly feel. How to get Shift Feedback Shift Feedback is a powerup that Admins can turn on at any time. Turn on the Shift Feedback powerup in your Tanda account or learn more about the feature on our help guide.
Industry Insights |
5 Ways a Work Chat App can Boost Productivity
Ever needed to talk to a staff member while they were working outside? Or needed to inform them about changes the night before an event? For many employers or managers, communicating with staff can be a challenge. In trying to reach employees through available channels like social media, details can fall through the cracks. They might miss recording a call. They might see messages too late. And often, there’s no way to archive conversations. That’s why having an app dedicated to work-related messages has several advantages. The digital revolution is an integral part of everyday life, so work processes and systems will need to change accordingly. Most employees today, across age groups, value the efficiency that technology brings to the workplace. Companies that know how to leverage apps and other modern tools have an edge over their competition. They are able to attract more employees and empower them to do their jobs well. Below are five ways that a work chat app can improve your office. 1. Improved communication. Work apps are less formal than e-mail but more professional than social media. A dedicated app prompts employees to treat conversations with urgency and respect, but with candidness as well. They are able to interact more freely within the context of the task at hand. When they have a secure way to communicate, engagement among the employees is higher. And because all work-related conversations are in one platform, it streamlines the way everyone receives and provides feedback, helping staff concentrate better. 2. Real-time responses. Work chat apps allow colleagues to coordinate in real time. This makes updating schedules, sharing facts, or sending links go faster than they normally would. Employees typically use email for less urgent matters or else more formal ones such as payroll. But when it comes to checking information or bouncing ideas around, using a chat app is much more effective. Real-time responses make for a more faster, more dynamic workplace. 3. Group discussion. Work chat apps are much more effective in promoting engagement among groups than email threads. This is especially useful for teams who are working in a project together from different locations, or for those who have the option to work remotely. You can create groups and label them as necessary for every situation. You can tag individuals within the group (@name) to call their attention. This helps ensures that nobody oversees the important stuff. These features make correspondence flow faster and keep the discussion going. 4. Increased collaboration. Business apps let employees collaborate better because they allow attachment of images and documents, screen sharing, video conference calls, and integration with other services. Employees no longer have to be in the same room to get work done. For teams working across different time zones, these features can make or break a project. When employees can collaborate, solutions arise quickly and can be implemented immediately. 5. Archiving. Business apps archive all communications and have great universal search features. You will not lose any details because data is stored on the cloud and everything is available to all members. You can even easily review all discussions. This increases accountability for your staff. It also decreases the chances that instructions will be forgotten. Tracking progress and assignments are also easier with a dedicated business app. Engaging employees begins with investing in solutions that can improve the workplace in fundamental ways. It can simply begin with the way you communicate every day. One app that can modernise how you communicate at work is Tanda Chat. You can publish shifts, acknowledge progress, and deliver feedback from both desktop and mobile. You can even share updates to individuals or entire teams to ensure that everyone is always on the same page. To get the most value out of your money, invest in a business chat app that integrates with other programs. For example, Tanda also automates time and attendance by taking care of rosters and integrating with payroll. Any shift-related updates can then be coursed through just one system. And because the advantages far outweigh the initial cost of investment, many businesses today are choosing the workforce management software for them. Once you do this for your business, you will be more equipped to take on bigger challenges.