What is the Contingent Workforce and how can you leverage it in your business?
Phil caught up with the team at Sidekicker to learn more about how the contingent workforce is shaping successful workforces of the future.
When we think of the contingent or temp workforce, we imagine the young Christmas casual or the temp that fills in at reception.
These caricatures don’t inspire visions of influence and power and they certainly don’t appear as the kind of people that will have immense pull over the shape of the future.
However, these workers are not only integral to keeping businesses moving but when they are empowered and treated right, they’re set to resculpt the entire employment landscape.
What is the Contingent Workforce?
Far more diverse than our initial imaginings of the temp receptionist, the contingent workforce is a subsection of the broader workforce that works flexibly.
This includes casuals, contractors, and temps across a wide range of skill sets and capabilities.
Contingent workers may choose to work for one business at a time or make up their working schedules across a variety of employers – but they are defined by their flexibility and impermanence.
For businesses, these flexible workers solve a number of problems.
From assisting in times of peak demand, covering for absent workers, lending external expertise, or allowing businesses safer, and simpler scalability, contingent workers allow businesses to improve productivity without the risk of additional permanent wages.
How does the Contingent Workforce generate influence?
Today, the contingent workforce makes up more than one-third of the entire AU/NZ workforce.
This number is growing rapidly, and with it, the opportunity for businesses to benefit from the flexibility these workers bring.
As the size and saturation of the contingent workforce grows – so too do the impacts they have on the way businesses and workers see employment.
With 163,000 new contingent workers joining the workforce in recent years, and early results from 2017 showing considerable growth in both people looking for flexible opportunities, and businesses offering them – the size of this labour pool is only set to increase.
Research shows that many senior HR Managers expect the contingent share of the workforce to grow to almost 50%.
The bigger the size of the workforce and the more businesses that benefit, the more the impacts of bringing in contingent workers are amplified.
In this way, the contingent workforce begins to exert greater influence over the working landscape.
What does this power mean for the future?
The impacts of this growing, flexible workforce are already beginning to manifest in a handful of ways. These considerations are integral to how flexible workers will be dealt with in future and what the landscape could look like.
1. Contingent workers are changing management styles.
As more and more business engage contingent workers, they create situations where permanent and temporary staff must cooperate regularly to achieve business goals.
This will force managers to reconsider the way they deal with their teams.
How do you unite and motivate a team who aren’t always together?
2. Contingent workers are changing the way staff are engaged.
The more the contingent workforce grows, the more it drives development of technology that supports it. As technology gets better, more and more connections between businesses and the appropriate flexible workers will happen digitally and simultaneously – making employee engagement simpler and allowing staffing managers to focus on other aspects of their role.
3. Contingent workers are changing the quality of the contingent workforce.
With more businesses recognising the value in flexible engagements, the more they will engage the third party recruitment firms that know where to access them.
Because it is in the best interests of these firms to present only the top-tier candidates, the overall pool of flexible workers will improve. The top-tier will build skills through constant engagement and the remaining talent will need to work to improve their performance to access opportunities.
Growing at a rapid pace and picking up considerable influence, the contingent workforce is something businesses can no longer ignore. While recognising and leveraging their benefits in your business is a great first step – it’s important to understand how you will respond to the trends they are creating.
To learn more about how flexible workers are impacting the future of work, check out the Contingent Workforces eBook here.
Industry Insights |
“Help! My employees are always late!”
Do you find in your business employees are constantly showing up for work late, or clocking off just a little bit too early for your liking? Tanda can help you keep track of your employees clock-ins and clock-outs. The SMS feature alerting you when people are late is also a handy Tanda tool to keep an eye on the hard workers and the not-so-hard workers in your team. But there’s one thing a Tanda Clock can’t do, and that’s motivate your team to show up on time to put in their best work. There’s a few key reasons staff start to dawdle on their way to work. One key factor is motivation. Once motivation drops in the office, kitchen or factory, the unproductive sentiment can spread like wild fire. You can help bring up your employees motivation levels with a few tips and tricks that the team here at Tanda has learned and implemented as well. Automation Firstly, automate what you can. If there is something an employee has to do that could be done just as easily with an add-on, application or new system then what are you waiting for? The same way Tanda automates payroll and rosters meaning less time wasted on the boring stuff, you can get rid of the boring tasks for your employees too. Rotation There are some things that have to happen around the workforce. But, if one employee has to carry out the same task or responsibility for more than three hours you will notice they might be getting bored. Try rostering them onto the same task for days or weeks on end and then ask yourself can you really blame them for being late all the time? Instead, it’s better to delegate and rotate tasks between your team. Productivy levels tend to spike at the beginning of a task, so if you can keep your team motivated with new or different things to do you’ll find less stragglers getting to work in the mornings. Optimization Which brings us to optimising how you use your time. Tanda knows a thing or two about time and attendance. Studies have shown people were more likely to be more cooperative and get work done in the morning. Throughout the day the peak in productivity comes unsurprisingly after lunch breaks. The worst times for positive results came just before lunch breaks and nearing the end of the shift. With that in mind, try and schedule the nitty gritty work, unpleasant tasks or least favourite jobs in the mornings and just after your staff have had a break to refresh. Save the fun stuff for the long hours and just before home time. Because really, if your staff are passionate about what they do for your company then there should be plenty of fun stuff for them to do.
Events & Media AU |
Tanda Open Data Hackathon this weekend – 17th & 18th April
This article is about the 2015 event. Go to hack.tanda.co for 2016’s event details! The Tanda Open Data Hackathon is upon us! Programmers, designers and developers are flocking to Brisbane for Tanda’s first Open Data Hackathon. In a digital era where everything is reachable from the click of a button, it’s no surprise there are now marathons and competitions for the digitally oriented too. Hackathons, e-conferences and everything in between can be a great way to meet new faces in your industry and carve out your own opportunities in the workforce. You can come along as a lone wolf hunting down open data, or bring a pack of friends to brainstorm together. On the first night after pitches, that’s when you’ll have a chance to form your final teams and get ready to compete. Tanda’s Hackathon will be taking place over two locations. Day 1 will see us at our own Tanda HQ for meet’n’greet, drinks and pitches. Then, a fresh start (and a free breakfast) on Saturday morning will begin at Brisbane’s River City Labs. The great facilities at this space will hopefully give all attendants the comfort they need to execute a great pitch. It’s a Learning Experience The main drive of these types of events is that everyone should walk out feeling that learnt something. Whether it’s something a team partner has shown you while trying to create something awesome under pressure, or a competitor reveals a clever trick in their presentation. There’s no point to an idea if you don’t share it. It’s a Networking Opportunity Whether it’s the company hosting the Hackathon or a fellow competitor at the event these are the kind of industry events where you can actually stand out for future employees. Instead of selling yourself in an annoying verbal resume at some cocktail event you can show potential employers your skills in action. It’s a push in the Right Direction Not only will you meet new people, you will receive feedback from the two judges for Tanda’s Hackathon. The first judge will be Tanda’s very own Adam Lyons who spends his time all over Australia helping to implement savvy programs for growth in Australian businesses. Our Guest Judge for the Tanda Open Data Hackathon is Keran McKenzie. Keran has been on the scene helping take start-ups to sky heights for the past 20 years. He’s come up all the way from Melbourne to assess your ideas and test your skills. It’s a chance to help a Great Cause This Hackathon is a “Hack It Forward” kind of event. All proceeds made in this event will go back into student funding for IT, programming, and related student clubs at QUT and UQ. As a Start-Up company ourselves Tanda knows the ideas start with you guys – the students, the idealists, the dreamers and the young entrepreneurs.
Industry Insights |
The 3 Secrets of Workplace Productivity
So I’ll tell you a little secret. Micromanagement sucks. But workplace productivity rules! Having an insipid, contemptuous, and overtly nosy corporate shill craning their necks over your shoulder in an attempt to “encourage” productivity will guarantee Lowered morale. Fortunately, there is a valid alternative. Thanks to the miracles of modern behavioural science, we can proclaim that human beings are fairly predictable. There are certain scenarios in which we are likely to thrive, and others in which we are sure to falter. For an entrepreneur running a small business, it’s absolutely imperative to cultivate an environment featuring more of the former. So what do your employees respond to? According to current psychological consensus, we are more likely to jump at opportunities that offer us chances to achieve great things upon our own initiative. In other words, we crave mastery and autonomy. 1. Mastery So how do you turn new hires into master employees? You can’t just throw an intern into deep waters and expect him/her to swim right off the bat, no more than you could throw an amateur boxer in against Floyd Mayweather. Both would instantly be overwhelmed. It’s important for workers to feel comfortable, but still challenged. Your job as a manager is to examine an employee’s strengths and weaknesses, then match them with an achievable yet demanding task. Said task should fit in with the ultimate goals of the company at large. Aligning a skill that your employees can master with the purpose that your company serves, will engender feelings of belonging. This leads to a tribe mentality that can unite the workforce in pursuit of something greater than self-interest. That does not mean, however that there is no place for self-interest in the equation. 2. Autonomy It’s not enough to just be a master, you want to be your own master: a self-directed dynamo, capable of manipulating your environment and bending it to your will. The same is true for your employees. They don’t need an overseer. They need a collaborator. As a manager, you may think your job is to tell everyone what to do. You’re wrong. Your vocation is to teach employees never to come to you with only problems and no solutions. You’ve got to allow your employees the freedom to come up with their own remedies, and the trust to administer them with whatever methodology they see fit. 3. Incentives People are intrinsically motivated to a powerful degree. It’s true that fiscal incentives can determine behaviour also. You do have to reward your employees for good work. The freedom to act and excel will only go so far if there are bills to be paid. So the obvious solution is to enact both incentives in circumstances suitable to each. The trick is recognizing what actions are compatible with monetary incentives, and which are best served through the intrinsic worth an employee might place upon them. The rule of thumb is to correlate the goal with the incentive. If you’re looking for compliance, adherence to a set of behaviors that will result in success, monetary rewards are the way to go. If you’re looking for creativity, an innovative approach to a situation, then giving the employee freedom is your best bet. Furthermore, you want to judge your approach on an individual basis. Get to know your employees and learn their habits. This is another avenue in which offering autonomy will help. If your employees view management as collaborators rather than overseers, you’re at least twice as likely to be able to get to know them on a personal level. This is part of an ongoing series by Tanda to help business owners do better business. Tanda’s mission is to make it easier for employers to create jobs and manage staff. We do this by helping managers understand and reduce staff costs. Our product features include rostering, time-clocks and award interpretation.