Ferguson Plarre save over $100,000 a year using Tanda
Ferguson Plarre is one of the longest standing and well renowned producers of hand baked goods in Australia. Based in Melbourne, the family owned business has a rich history of providing customers with sweets and savouries since the 1800s. The company faced a number of workforce challenges before engaging Tanda such as, difficulty navigating excessive amounts of administration and overspending on overtime due to scheduling inefficiencies. Ferguson Plarre wasn’t reaching its potential and action had to be taken to overcome these challenges. Chris Tankard, Culture & Human Resources Manager at Ferguson Plarre set out to find a solution – and since finding Tanda, has seen great success in improving day to day operations and employee satisfaction. Following their implementation of Tanda, Ferguson Plarre have adopted a highly optimised scheduling process, allowing them to accommodate for the constantly shifting demand for their products, significantly reducing the time spent maintaining staff rosters, absences and staffing costs.
How Legacy Systems and Processes Can Dramatically Hinder Success
Ferguson Plarre is committed to delivering freshly baked goods to their stores. With a staff of more than 150 employees, their goal is to provide the best quality products, while catering for constant shifts in their day to day sales. As such, they require a staff management system that can optimise their schedule according to demand data.
Previous systems used at Ferguson Plarre failed to achieve the results they needed to achieve their business mission. Their previous scheduling software was a platform that employees throughout the company avoided. Staff were reluctant to use it due to issues with reliability. Meanwhile, the managerial team found a great deal of effort was required to make basic adjustments to staff schedules, pay rates and documents. Not having access to the tools they needed led to higher staffing costs, frustrated staff, and the inability to dedicate time and energy to areas of the business that add value. As a result, the company was left with significant sunk costs in a system that didn’t give them outcomes and satisfaction in return.
Implementing a System That Helps Your Business Grow
Chris set out to find a user friendly system that would be eagerly adopted by his team, a solution that would allow his front line staff to start thinking like business owners. This is why finding a great system functions more like a partnership than a service – especially when it comes to managing areas of the business as important as your employees – is crucial.
Ferguson Plarre partnered with Tanda to address critical concerns in their day to day operations. Here’s how the team at Tanda work with Ferguson Plarre to manage and excel their business:
- Ferguson Plarre uses Tanda’s rostering features to create more efficient schedules for their staff.
- Cognitive rostering ensures that Ferguson Plarre keeps unnecessary overtime to a minimum, reducing staffing costs across the company.
- Rostering to demand and teams allow Ferguson Plarre to roster staff on a room by room basis, ensuring they never over or under staff stations.
- Shift swapping software lets staff easily request altered schedules, reducing the time managers spent maintaining the roster and protecting the bottom line.
- Automatic timesheet generation means Ferguson Plarre can create and approve accurately costed timesheets in bulk each pay period.
- Timesheet software automatically flagged any variance in wage spend, aiding Chris and the team in adhering to their budgeting KPIs.
- Tanda’s timesheet software synced to Ferguson Plarre’s payroll system, allowing them to export the data without any manual entry each pay period, significantly reducing the required labour hours.
- Tanda’s dashboards and reporting suite means Chris and the team could access valuable workforce metrics and alter their business practices for efficiency.
- Digital reporting and storage means Ferguson Plarre can easily access historical reports and monitor their performance over time.
- Tanda’s award engine applies the correct base rates, overtime, and allowances to completed shifts, eliminating the need to manually calculate pay rates and amend timesheets.
- Tanda’s award engine allows Ferguson Plarre to quickly and easily make pay rate adjustments, easily applying elevated pay rates and paying their staff above the award.
Thorough implementation guarantees a fast return on investment
Business tools only begin to return benefits when they are implemented quickly and adopted fully across the company. It’s not uncommon to find businesses adopting newer and better processes, only to be caught in the implementation stage, receiving fractional value for an extended period of time.
Implementing business systems can easily become a long and drawn out process, it’s one of the biggest reasons organisations don’t routinely assess the other solutions available to them. For Ferguson Plarre and the team at Tanda a gold standard implementation process was a must have.
Tanda assigned a dedicated implementation consultant to Ferguson Plarre, ensuring that the implementation would run smoothly, so they could start getting value from the system as soon as possible. This meant assisting Chris and his team through the setup, integrating their existing systems into Tanda, and ensuring that staff knew how to use the system. A thorough implementation helps staff learn everything they need about Tanda and aids Ferguson Plarre in gaining a quick return on their investment.
$100,000 saved on wage spend, hundreds of hours saved on administration
Using Tanda’s cognitive rosters and staff management tools, Ferguson Plarre significantly reduced the amount of unnecessary wage spend incurred each week.
By predicting demand and staffing requirements well before each shift, they can efficiently plan and publish perfect schedules without the sizable administration burden it would typically require.
Ferguson Plarre saved the equivalent of two full time staff members when it came to reducing admin across production, rostering and reporting, these valuable savings allow them to reallocate their resources to other, more valuable areas of the business.
Simplifying the admin processes to focus on creating value
Tanda provides Ferguson Plarre with greatly simplified admin processes, allowing them to focus on the things that matter.
“It has just freed up so much time for my leaders to be able to actually focus on the projects that make us money and are better for the business, rather than sitting there putting excel spreadsheets together, trying to figure out what labour is gonna cost” Chris shared.
Moving forward, Ferguson Plarre Foods will continue to build on their rich history and continue to delight customers. As the business landscape continues to shift, they are well-equipped to face these changes because they have a platform that enables them to be agile and make data-driven decisions.
Workforce management has a lot of moving parts, but it doesn’t have to be a burden. Tanda can take out the administrative side of managing your team so you can focus more on growing your business. See our platform in action and sign-up for a free trial today.
Product Updates |
Tanda hits 1 million clock ins!
Tanda has ticked over to 1 million clock-ins! That is a lot of people showing up for work. And though we may gripe and grumble about the daily grind, one million clock-ins is something we want you to celebrate with the whole team at Tanda. Tanda has been here to help you. We have helped you make payroll simple and easy. We have helped you make time theft and wasted hours of figuring out award rates a thing of the past. But today Tanda wants to acknowledge someone else in this ever-growing time and attendance tool. We want to focus on YOU. One million clock-ins on our successful cloud-based software might seem like an intangible concept. Instead, we’d like you to think of it more as an in-Tanda-ble concept. That’s people getting up early to clock in so you have your morning coffee. That’s childcare workers all over Australia clocking in to make sure your children get the best start in early learning. That’s certified companies like Subway, Nike and Telstra moving forward in the constantly changing systems of business, time and attendance. But more importantly in many ways, that’s small businesses and the backbone of Australian industries moving forward with them too. Tanda ensures no one gets left behind, and no time or attendance goes amiss for those 1 million of you who have clocked in. Though we can’t celebrate this achievement with each and everyone of you in your office, restaurant, childcare centre, hotel or whatever space it is you run your business in, we can still thank you all here from Tanda HQ. This video isn’t much, but its a small demonstration of how excited we are for all of you. Keep up to date with more exciting news from Tanda by heading to our Facebook page and giving us the old thumbs up or follow us on Twitter and LinkedIn for more surprises to come.
Events & Media AU |
Tanda Open Data Hackathon this weekend – 17th & 18th April
This article is about the 2015 event. Go to hack.tanda.co for 2016’s event details! The Tanda Open Data Hackathon is upon us! Programmers, designers and developers are flocking to Brisbane for Tanda’s first Open Data Hackathon. In a digital era where everything is reachable from the click of a button, it’s no surprise there are now marathons and competitions for the digitally oriented too. Hackathons, e-conferences and everything in between can be a great way to meet new faces in your industry and carve out your own opportunities in the workforce. You can come along as a lone wolf hunting down open data, or bring a pack of friends to brainstorm together. On the first night after pitches, that’s when you’ll have a chance to form your final teams and get ready to compete. Tanda’s Hackathon will be taking place over two locations. Day 1 will see us at our own Tanda HQ for meet’n’greet, drinks and pitches. Then, a fresh start (and a free breakfast) on Saturday morning will begin at Brisbane’s River City Labs. The great facilities at this space will hopefully give all attendants the comfort they need to execute a great pitch. It’s a Learning Experience The main drive of these types of events is that everyone should walk out feeling that learnt something. Whether it’s something a team partner has shown you while trying to create something awesome under pressure, or a competitor reveals a clever trick in their presentation. There’s no point to an idea if you don’t share it. It’s a Networking Opportunity Whether it’s the company hosting the Hackathon or a fellow competitor at the event these are the kind of industry events where you can actually stand out for future employees. Instead of selling yourself in an annoying verbal resume at some cocktail event you can show potential employers your skills in action. It’s a push in the Right Direction Not only will you meet new people, you will receive feedback from the two judges for Tanda’s Hackathon. The first judge will be Tanda’s very own Adam Lyons who spends his time all over Australia helping to implement savvy programs for growth in Australian businesses. Our Guest Judge for the Tanda Open Data Hackathon is Keran McKenzie. Keran has been on the scene helping take start-ups to sky heights for the past 20 years. He’s come up all the way from Melbourne to assess your ideas and test your skills. It’s a chance to help a Great Cause This Hackathon is a “Hack It Forward” kind of event. All proceeds made in this event will go back into student funding for IT, programming, and related student clubs at QUT and UQ. As a Start-Up company ourselves Tanda knows the ideas start with you guys – the students, the idealists, the dreamers and the young entrepreneurs.
Clients & Partners AU Events & Media AU |
Tanda “Clocks In” to the Xero Roadshow!
Xero is hitting the road in February, taking their team of cloud accounting experts on the road to answer your questions. We’ve been invited along and are looking forward to catching up with our existing partners as well as meeting plenty of new ones across the country. Using Xero’s API we are helping businesses (and their advisors) understand and control their staff costs. Our time clocks, rosters, and customisable award interpretation take the hassle out of payroll and give you insight that you just can’t get with paper timesheets and excel rosters. Business with over 15 staff in all industries are making huge efficiency savings using Tanda, all over Australia. For more info before the day take a look at www.tanda.co Most importantly though, come in and say hi! It’s free to attend the Xero roadshow and there’s even CPD credits available – so there’s literally no reason not to go. If you haven’t already, be sure to register at www.xero.com/au/roadshow Where are we stopping on the Xero roadshow? Here’s the list of places and dates. Bendigo – Monday 3 February Melbourne East – Tuesday 4 February Melbourne CBD – Wednesday 5 February Geelong – Thursday 6 February Albury – Tuesday 11 February Sunshine Coast – Tuesday 11 February Brisbane – Wednesday 12 February Dubbo – Wednesday 12 February Gold Coast – Thursday 13 February Wollongong – Friday 14 February Newcastle – Monday 17 February Parramatta – Tuesday 18 February Sydney – Wednesday 19 February Canberra – Thursday 20 February Adelaide – Monday 24 February Perth – Wednesday 26 February If you have a client that could benefit from using Tanda, or if you have any questions. Come say ‘hi’ or, If you’d like more information about Tanda before we visit a city near you, give us a call on 1300 859 117.