Are you an ‘Uber Accountant’?

Phil Johnson

1 March 2017    |   

Gus Balbontin, Former Executive Director and CTO of Lonely Planet, opened MYOB Incite 2017 by posing the idea that there are two types of accountants. The first, and most successful accountant, embraces change. When customers move in a different direction, they are already two steps ahead and ready to capitalise. These accountants are the ‘Ubers’ of accounting. The second type of accountant, are resisters. They want to concrete things over and lock in their way of doing things. When the customer goes a different direction, they blame the customer and call for a ban on the new way of doing things. These are your ‘Taxi Industry’ accountants. With the rise of technology taking over many of the basic tasks of accounting firms, accountants are being forced to accept that the majority of their growth will come from providing higher order advisory services. Accountants who have already automated their basic tasks are able to spend their time with clients, providing higher order services that deliver real value. In an era where the amount of process based tasks they can bill for is rapidly decreasing, it is these ‘Uber accountants’ who are scaling their client base and offerings. My takeaway from discussing payroll with hundreds of accountants over three weeks while on the road, is that business owners turn to their accountants as their sole source of business advice, and in most cases this doesn’t just end at their finances. Accountants who offer payroll services constantly find themselves fielding industrial relations questions and interpreting Award conditions for their clients. With the average Australian Modern Award having between 180-200 different pay conditions, it’s easy to understand why clients are keen to outsource the process to a professional. The line between the Uber and Taxi Industry accountants in payroll processing is becoming undeniably clear. While the ‘Taxi Industry approach’ to payroll has remained stagnant and stuck in billable payroll hours, the ‘Uber approach’ has thrived as accountants seek to embrace the new role they play in a client’s success. The ‘Uber approach’ to payroll processing lies in automation, as accountants can bill for providing payroll advice and support, rather than just shuffling timesheets and paperwork.

Gus Balbontin, Former Executive Director and CTO of Lonely Planet, opened MYOB Incite 2017 by posing the idea that there are two types of accountants.

The first, and most successful accountant, embraces change. When customers move in a different direction, they are already two steps ahead and ready to capitalise. These accountants are the ‘Ubers’ of accounting.

The second type of accountant, are resisters. They want to concrete things over and lock in their way of doing things. When the customer goes a different direction, they blame the customer and call for a ban on the new way of doing things. These are your ‘Taxi Industry’ accountants.

With the rise of technology taking over many of the basic tasks of accounting firms, accountants are being forced to accept that the majority of their growth will come from providing higher order advisory services.

Accountants who have already automated their basic tasks are able to spend their time with clients, providing higher order services that deliver real value. In an era where the amount of process based tasks they can bill for is rapidly decreasing, it is these ‘Uber accountants’ who are scaling their client base and offerings.

My takeaway from discussing payroll with hundreds of accountants over three weeks while on the road, is that business owners turn to their accountants as their sole source of business advice, and in most cases this doesn’t just end at their finances.

Accountants who offer payroll services constantly find themselves fielding industrial relations questions and interpreting Award conditions for their clients. With the average Australian Modern Award having between 180-200 different pay conditions, it’s easy to understand why clients are keen to outsource the process to a professional.

The line between the Uber and Taxi Industry accountants in payroll processing is becoming undeniably clear. While the ‘Taxi Industry approach’ to payroll has remained stagnant and stuck in billable payroll hours, the ‘Uber approach’ has thrived as accountants seek to embrace the new role they play in a client’s success. The ‘Uber approach’ to payroll processing lies in automation, as accountants can bill for providing payroll advice and support, rather than just shuffling timesheets and paperwork.

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Payroll Geniuses

Mossman State High School graduates Tasmin Trezise and Jake Phillpot are hoping to set up a head office in Far North Queensland for their rapidly growing tech business, Tanda (Previously PayAus). The software and payroll processing company is currently based in Brisbane and is helping organisation of five and upward staff significantly reduce their labour costs. “Tanda deliver a digital answer to traditional time sheets,” founder Tasmin Trezise said. “Our system eliminates time theft and produces unbelievably easy reporting and businesses save money from day one as there is no upfront cost.” The system involves installing a managed hardware device into your business and employees record their start and finish times by entering a unique four digit. The system will send the data back to the central server where organisational rules are applied and time sheets are calculated effectively reducing labour costs. “It’s not a choice anymore, small to medium businesses need to be thinking about their staff costs all the time and we are able to help them do it.” Mr. Trezise said. Tanda founder Jake Phillpot said growing up in local small business families meant the pair were passionate about bringing technical innovations back to far North Queensland. “We made Tanda to be the most powerful and economic payroll and cloud timesheeting solution on the market for small to medium size organisations,” he said. “It’s about keeping family business strong, simple and together.” Visit www.tanda.co for more information.

Clients & Partners AU    |   

Tanda Unveils Easy-to-Use Wage Easy Integration

We are pleased to announced that Tanda (PayAus) has full Wage Easy integration, a leading payroll and HR software system. Full integration allows you to use Tanda to track your staff’s attendance and manage their timesheets, and then export the data directly into Wage Easy, and your subsequent HR processes. How does it work? Well, they don’t call it Wage Easy for nothing! New organisations can import their staff from Wage Easy using our super simple staff importer, and a Wage Easy employee report. Check out our user guide for a complete walkthrough. Once your staff are in Tanda, use the system as usual – create rosters, track attendance, manage timesheets, and enjoy real time reporting. At the end of your pay period, you can export your timesheet data into a Wage Easy file, which you can import straight into Wage Easy – never fill out a timesheet manually again. Again, our user guide has all the details. Wage Easy joins MYOB as fully integrated Tanda systems, allowing us to better service even more small and medium businesses in Australia. Are you using Tanda to make your business run smoothly yet? If not, try a free demo today and experience the difference – it’s easy.

Product Updates    |   

Sneaky New Feature: Get an SMS When Someone Arrives at Work

We’ve all met Dave. Dave is “always on time” and “never calls in sick”, except when he knows his manager won’t be in the office and thus won’t be able to check on him. What can you do about Dave? Tanda (PayAus) can now send you an SMS when Dave clocks in to work! The SMS will only send if Dave clocks in through a hardware terminal, so you know Dave is actually there. Didn’t get the SMS when you expected it? Call Dave up and yell at him. Check out our user guide for all the details. Just another way Tanda helps you keep tabs on your business. Sorry Dave.

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About the author

Phil Johnson

Partner Manager: Having used Tanda in a management capacity prior to working at Tanda, Phil understands first hand the value that Tanda can bring to a business. Phil now manages Tanda's Partner Program, to assist businesses to implement innovative solutions and processes in their business.

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Events & Media AU

Payroll Geniuses

Mossman State High School graduates Tasmin Trezise and Jake Phillpot are hoping to set up a head office in Far North Queensland for their rapidly growing tech business, Tanda (Previously PayAus). The software and payroll processing company is currently based in Brisbane and is helping organisation of five and upward staff significantly reduce their labour costs. […]

Clients & Partners AU

Tanda Unveils Easy-to-Use Wage Easy Integration

We are pleased to announced that Tanda (PayAus) has full Wage Easy integration, a leading payroll and HR software system. Full integration allows you to use Tanda to track your staff’s attendance and manage their timesheets, and then export the data directly into Wage Easy, and your subsequent HR processes. How does it work? Well, they don’t call […]

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